Diagnostics
©2012 Viking Preferred Service 51
Ice maker Problems Action
Raised shut-off arm Lower shut-off arm to “ON” position
Broken or bent shut-off arm Repair arm or replace ice maker
Shut-off arm stuck or obstructed Remove obstruction
Ice maker not level Check level of refrigerator rst, then level ice maker
Can’t level ice maker Level refrigerator rst, then try again
Open thermostat (won’t close below 17˚F) Replace thermostat
Closed thermostat (won’t open above 32˚F) Replace thermostat
Thermostat out of calibration Replace thermostat
Heater not staked in mold Replace ice maker
Won’t cycle test with power available Replace ice maker
Won’t eject ice with power available Replace ice maker
To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
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