© 2009 Viking Preferred Service
24
Troubleshooting Guide
Below and on the following page are some general guides should a problem be detected. Please refer to the
test procedures in this manual to determine the defective component.
Problem Probable Cause Correction
Nothing operates Wiring
Breaker
Repair or replace wiring as needed
Reset breaker
One coil will not energize
(indicator light blinking)
Non magnetic pan
Cooking zone too hot
Coil circuit open
Generator board
Use magnetic cookware
Allow unit to cool down
Check coil circuit
Check power and filter board
One coil will not energize
(indicator light not blink-
ing)
Switch
Cable
Interface board
Generator
Indicator
Power connection
Verify switch is working
Verify cable is connected and not open
Check interface board
Check power and filter board
Check indicator
Check terminal block
Neither coil will energize Power connection
Circuit breaker
Internal power
Check terminal block
Verify breaker and reset if needed
Verify power and not shorted or open
Coil stays on when switch
in off position
Defective switch Check switch and replace if necessary
Coil on indicator not
working
Indicator
Cable
Check indicator
Check connection and possible short open condition
Service Diagnostics and Procedures
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