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Vileda 0769-02 - Troubleshooting

Vileda 0769-02
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16
G
BATTERY REMOVAL AND REPLACEMENT
Only use a replacement battery as supplied by Vileda.
Make sure the device is switched off at the main switch
Remove the screws on the battery cover with a screw driver
Remove the battery cover
Lift the battery and remove it from the housing
Unplug the wire connector that links the battery and robot
5. TROUBLESHOOTING
Problem Possible reason Possible solution
Robot is not running Battery is too low
Dust box is not inserted
(correctly)
Recharge the battery for 6
hours
Insert the dust box
Low or no suction Dust box is full
Filter is blocked with dirt
Filter is missing
Empty dust box
Clean the filter with brush
Put filter back in place
Abnormal movement Wheels are dirty
Drop sensors are dirty
Clean wheels
Clean drop sensors
Low battery after charging or no
charging possible
Battery connection is not good
Charger or battery is defective
Contact the Vileda service
(address see last page)
Display shows the error code Main brush and side brushes
are blocked
Clean main brush and
side brushes as described in
the chapter “Maintenance”
Display shows the error code Front wheel and driving wheels
are dirty/blocked
Charging contacts are dusty
Drop sensors are dusty
Fine dust filter is blocked
Clean the respective parts as
described in the chapter
“Maintenance”
Error code
A / U / B / N”
Dust box not (correctly) inserted Remove and reassemble
dust box in the robot
Error code
“E / r / r / o”
Battery connection is not good. Contact the Vileda service
(address see last page)
Error code
“E / various / various / various
Device off the ground
Sensors jammed or dirty
Put robot on solid ground
Check sensitivity of the front
bumper
Clean bottom anti-drop
sensor lens
Clean front bumper sensor lens
Error code
“L / various / various / various
Motors overload or jammed Check if fan opening is free
and clean dust box
Check if wheels or brush unit
is stuck or wired by obstacles
If above described solutions do not work, please try switching off and on and check again.
For further help, technical advice, or to order spare or replacement parts contact Vileda (address see
last page).

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