5. DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VINE CONNECTED DISCLAIMS ALL
EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VINE CONNECTED ALSO LIMITS THE DURATION
OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY.
3. WARRANTY TERMS;
HOW TO RECEIVE SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner of the Product must (a) notify VINE CONNECTED of the intention to claim by visiting vineconnect-
ed.com/support during the Warranty Period and providing a description of the alleged failure, and (b) comply with VINE CONNECTED’ return shipping instructions.
VINE CONNECTED will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the returned
Product, that the Product is an Ineligible Product (defined below). VINE CONNECTED will bear all costs of return shipping to owner and will reimburse any shipping
costs incurred by the owner, except with respect to any Ineligible Product, for which owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as “sample” or “Not for Sale”, or sold “AS IS”; (ii)
Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or
use not in accordance with the User’s Guide or other instructions provided by VINE CONNECTED; (c) abuse or misuse of the Product; (d) breakdowns,
fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including but not limited to lightning, flood, tornado,
earthquake, or hurricane; or (iii) any non-VINE CONNECTED branded hardware products, even if packaged or sold with VINE CONNECTED hardware. This Limited
Warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or software (even if
packaged or sold with the product). VINE CONNECTED recommends that you use only authorized service providers for maintenance or repair. Unauthorized use
of the Product or software can impair the Product’s performance and may invalidate this Limited Warranty.
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