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Viqua VH150 - User Manual

Viqua VH150
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425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1
t. (+1) 519.763.1032 • tf. (+1) 800.265.7246 (US and Canada only)
t. (+31) 73 747 0144 (Europe only) • f. (+1) 519.763.5069
e-mail: info@viqua.com
www.viqua.com
Models:
VH150, VH200, VH410, VP600, VP950,
VH410M, VP600M, VP950M
NSF Standard 55 Class B
Validated Models:
VH200-V, VH410-V, VH410M-V
Owners Manual
Powered by
520110_RevY
System Tested and Certified by
NSF International against CSA
B483.1 and NSF/ANSI 55 for
Disinfection Performance, Class B

Questions and Answers

  • D
    David PattersonAug 17, 2025
    What to do if I see a lamp failure alarm on a new lamp in my Viqua VH150?
    • K
      Kevin JacksonAug 17, 2025
      If the lamp failure alarm is on for a new lamp in your Viqua Water Filtration System, disconnect the lamp from the connector and reconnect, ensuring a tight fit is accomplished. Moisture build-up in the connector may also keep the lamp and connector from making a solid connection. Eliminate any chance of moisture getting to the connector and/or lamp pins.
  • S
    Scott WilsonAug 20, 2025
    What to do if the lamp failure alarm is on with a new lamp in my Viqua Water Filtration Systems?
    • J
      Justin MayAug 20, 2025
      If the lamp failure alarm is on even with a new lamp in your Viqua Water Filtration System, consider these possibilities: * Loose connection: Disconnect the lamp from the connector and reconnect it, ensuring a tight fit. * Moisture build-up: Eliminate any chance of moisture reaching the connector or lamp pins, as this can prevent a solid connection.
  • M
    Michael CookAug 22, 2025
    Why is there a pressure drop in my Viqua VH150 Water Filtration Systems?
    • O
      oscar11Aug 22, 2025
      A pressure drop in your Viqua Water Filtration System can occur if the sediment pre-filter is clogged. Replace the filter cartridge with an appropriate 5-micron cartridge. It can also be caused by contamination in water lines after the UV system. In this case, shock the effluent water stream with chlorine (bleach) before the water leaves the UV system. The disinfection system must have a bacteria-free distribution system to work effectively. Another cause is a possible breakthrough of sediment through the pre-filter. Have your source water tested for turbidity and consider stepped filtration, using a 20-micron filter followed by a 5-micron filter before the UV system.
  • B
    Brittany BowmanAug 25, 2025
    Why are there high bacteria counts in my Viqua VH150?
    • B
      brookenormanAug 26, 2025
      High bacteria counts in your Viqua Water Filtration System can occur if the quartz sleeve is stained or dirty. Clean the sleeve with a scale cleaner and eliminate the source of the staining problem, for example, soften hard water. Also, changes in feed water quality can cause high bacteria counts. Have your source water tested to ensure that the water quality is still within allowable limits for this system.
  • V
    Virginia CastilloAug 27, 2025
    What to do if my Viqua Water Filtration Systems is shutting down intermittently?
    • A
      amandagarciaAug 27, 2025
      If your Viqua Water Filtration System is shutting down intermittently, ensure the system has been installed on its own circuit, as other equipment may be drawing power away from the UV, such as a pump or fridge. Also, the UV system should not be installed on a circuit which is incorporated into a light switch.
  • R
    ryan09Aug 30, 2025
    How to fix a Viqua VH150 Water Filtration Systems unit leaking water?
    • S
      Sarah JosephAug 30, 2025
      If your Viqua Water Filtration System unit is leaking water, check the O-ring seal on the retaining ring and/or UV sensor. Ensure the O-ring is in place, check for cuts or abrasions, clean the O-ring, moisten it with water/lubricant, and re-install. Replace it if necessary. Condensation on the chamber caused by excessive humidity and cold water can also cause leaks. Check the location of the disinfection system and control humidity. Finally, check the thread connections of the inlet/outlet port connections, reseal with Teflon® tape, and re-tighten.
  • M
    Mary DodsonSep 1, 2025
    What to do if my Viqua Water Filtration System is leaking water?
    • C
      Christina OrtegaSep 2, 2025
      If your Viqua Water Filtration System is leaking water, there are several potential causes: * A problem with the O-ring seal: Ensure the O-ring is correctly placed, inspect it for damage (cuts or abrasions), clean it, and moisten it with water or a lubricant before reinstalling. Replace the O-ring if necessary (410867). * Condensation on the chamber: This can be due to excessive humidity and cold water. Check the location of your disinfection system and control the humidity. * Inadequate inlet/outlet port connections: Inspect the thread connections, reseal them with Teflon® tape, and re-tighten.
  • D
    Daniel WalkerSep 3, 2025
    How to fix pressure drop in my Viqua Water Filtration Systems?
    • S
      Shawn JohnsonSep 4, 2025
      A pressure drop in your Viqua Water Filtration System can be caused by a clogged sediment pre-filter. Replace the filter cartridge with an appropriate 5-micron cartridge. Also, check your source water supply, as fluctuations may occur in source pressure.
  • R
    Raven JamesSep 6, 2025
    Why does my Viqua Water Filtration System have high bacteria counts?
    • A
      Alexandra FloresSep 6, 2025
      High bacteria counts in your Viqua Water Filtration System can stem from several issues: * A stained or dirty quartz sleeve: Clean the sleeve with a scale cleaner and address the source of the staining (e.g., soften hard water). * Changes in feed water quality: Have your source water tested to ensure it remains within allowable limits for the system. * Contamination in water lines after the UV system: Shock the effluent water stream with chlorine (bleach) before it exits the UV system. A bacteria-free distribution system is crucial for effective disinfection. * Sediment breakthrough through the pre-filter: Test your source water for turbidity. You might need stepped filtration, using a 20-micron filter followed by a 5-micron filter before the UV system, to capture all sediment.
  • G
    Gary MartinSep 9, 2025
    Why my Viqua VH150 keeps shutting down intermittently?
    • A
      andrea62Sep 9, 2025
      If your Viqua Water Filtration System is shutting down intermittently, it could be due to an interrupted controller. Ensure the system is installed on its own circuit, as other equipment may be drawing power. The UV system should not be on a circuit connected to a light switch.

Overview

The VIQUA Owner's Manual describes an ultraviolet (UV) water disinfection system designed to provide years of trouble-free operation with minimal maintenance. This system utilizes advanced UV technology to protect drinking water from microbiological contaminants. The manual emphasizes the importance of using genuine VIQUA factory-supplied replacement lamps to ensure ongoing disinfection and prevent damage to the control module, which can occur with non-genuine lamps and is not covered by warranty.

Function Description:

The VIQUA UV water disinfection system works by exposing water to ultraviolet light, which is a physical disinfection process that does not add any potentially harmful chemicals to the water. The UV lamp, the core of the system, emits UV-C radiation that inactivates bacteria, viruses, and other microorganisms, preventing them from reproducing and causing illness. The system is designed to be permanently connected to water lines and acts as the final piece of treatment equipment, ensuring that water is disinfected before consumption.

Usage Features:

The system is designed for ease of use and continuous operation. It can be mounted either horizontally or vertically, with vertical installation (lamp connector on top) being preferred to prevent water damage to the lamp pins and connector. A 5-micron sediment filter is recommended to precede the UV system to ensure optimal performance. The system should be installed on a cold water line only, before any branched lines, and is intended for indoor use, not exposed to weather or freezing temperatures.

The controller, which should be mounted horizontally above or beside the chamber, features an LED display that provides important information. For basic systems with BA-ICE-C and BA-ICE-CL controllers, the display shows the "Lamp Life Remaining" in days, counting down from 365 days until the lamp requires changing. At "0" days, an intermittent audible chirp and an "A3" code indicate the need for lamp replacement. This alarm can be deferred up to four times for seven days each by pressing the timer reset button, allowing users time to obtain a new lamp. The controller also displays the "Total Days of Operation," which is the total running time of the controller in days and cannot be reset. A blank screen and an intermittent audible tone indicate a "Lamp Failure" (no current running through the lamp), requiring immediate attention.

For Plus systems incorporating BA-ICE-CM controllers, the default display shows "UV Intensity (%)", indicating the UV output between 50% and 99%. If the UV level drops below 50%, a "low UV warning" (R2) is displayed, flashing alternately with the actual UV level, and an intermittent audible tone sounds. Different UV levels correspond to different operational statuses: 65-99% indicates normal operation, 56-64% suggests cleaning or lamp/sleeve replacement may be needed, 50-55% indicates nearing unsafe UV intensity, and below 49% means the water is unsafe for consumption, activating a solenoid output (if installed) to stop water flow. The audible alarm for low UV can be temporarily deferred for 12 hours by pressing and holding the timer reset button for five seconds, which also reactivates the solenoid valve.

The system also features an "Over Temperature" warning ("Ot" on display) if the water temperature in the reactor chamber exceeds 40°C, typically due to extended periods of no water flow. This can be cleared by simply opening a faucet to allow water to flow. An optional 4-20mA output is available for transmitting UV intensity data to a remote location, using a "Y" cable.

Maintenance Features:

Regular maintenance is crucial for the VIQUA UV system's effectiveness.

  1. UV Lamp Replacement: The UV lamp has an effective life of approximately 9000 hours and should be replaced annually to ensure continuous disinfection. The procedure is simple and requires no special tools. Before replacement, power must be disconnected, water flow shut off, and system pressure released. The lamp connector is squeezed to remove it, and the old lamp is pulled out, holding it by its ceramic ends. The new lamp is inserted, the connector reattached until an audible click is heard, and the system is re-pressurized to check for leaks. After replacement, the lamp life timer must be reset by holding down the timer reset button while reapplying power until "5EL" is seen, then releasing the button. A 5-second delay will occur before the display reads "365".
  2. Quartz Sleeve Cleaning and Replacement: Minerals in the water can form a coating on the quartz sleeve, reducing UV light transmission and disinfection performance. The sleeve should be cleaned periodically with a cloth soaked in CLR, vinegar, or a mild acid, then rinsed with water. If the sleeve cannot be cleaned completely or is scratched/cracked, it must be replaced. The process involves draining the chamber, removing the retaining nuts and O-rings, and then carefully sliding out the quartz sleeve. After cleaning or replacement, the sleeve is reinstalled, O-rings and retaining nuts are secured, and the system is re-pressurized. The disinfection procedure (Section 3.2) should be performed after replacing the UV lamp or quartz sleeve.
  3. UV Sensor Cleaning and Replacement (for Plus systems): The UV sensor is a delicate instrument, and its quartz window can accumulate mineral deposits, decreasing detected UV energy. If the system indicates low UV intensity, a stained quartz sleeve and/or sensor window may be the cause. The sensor should be cleaned at the same time as the quartz sleeve. This involves disconnecting the sensor cable, removing the sensor by rotating it counter-clockwise, submerging only the end of the sensor in a commercial scale remover for 30 minutes, cleaning it with a cotton swab and water, and then re-inserting it until a water-tight seal is achieved.

Disinfection Procedure:

After installation or any service that requires the UV unit to be shut down, the entire plumbing system after the UV unit must be chemically disinfected with chlorine (household bleach) to eliminate any bacteriological contaminants. This involves shutting off the water, closing faucets, removing filter cartridges, pouring bleach solution into filter housing(s), reinstalling housings, turning on cold and hot water supplies to flush bleach through all openings until the smell is detected, then closing faucets and allowing the system to sit for 30 minutes. After this period, the system is flushed until no chlorine smell is detectable, and filters are reinstalled. During this process, water should not be consumed. For monitored systems, the bleach solution may temporarily trigger a low UV condition, which can be deferred for 12 hours by pressing the "RESET" switch for 5 seconds.

Viqua VH150 Specifications

General IconGeneral
BrandViqua
ModelVH150
CategoryWater Filtration Systems
LanguageEnglish

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