Table of Contents 
_______________________________________________________________________________________________________ 
_______________________________________________________________________________________________________ 
© Virtual Access 2021  Confidential  Page 2 of 23 
1  Introduction ................................................................................................. 3 
1.1  Product information ................................................................................... 3 
1.2  GW1000M Series router overview and features ............................................. 3 
1.3  GW1000M Series router dimensions ............................................................ 4 
1.4  GSM technology ........................................................................................ 4 
2  Virtual Access product safety ....................................................................... 6 
2.1  Safety during installation ........................................................................... 6 
2.2  Safety during during device operation ......................................................... 6 
2.3  Warnings ................................................................................................. 6 
2.4  Wireless safety ......................................................................................... 7 
2.5  Product disposal ....................................................................................... 7 
3  Getting started ............................................................................................. 9 
3.1  Serial number ......................................................................................... 10 
3.2  Inserting the SIM card ............................................................................. 10 
3.3  Connecting the antenna ........................................................................... 10 
4  GW1000M Series LED behaviour ................................................................. 12 
4.1  Main LED behaviour................................................................................. 12 
4.2  GW1000M Series Ethernet port LED behaviour ............................................ 13 
1  Accessing the GW1000M Series router ....................................................... 14 
5  Upgrading router firmware ......................................................................... 18 
5.2  Firmware recovery .................................................................................. 22 
6  Troubleshooting ......................................................................................... 23