Troubleshooting
Errors, Causes and Remedies
VT200/220 Technical Manual, Rev 1.00.01 76 Doc # TM-VT200/220-EN
9 Troubleshooting
The indicator has no serviceable parts. Authorized technicians may:
Respond to errors shown on the display (see chapter 9.1).
Check load cell connections (see chapter 9.2).
Check the power supply (see chapter 9.3).
Check the digital outputs (see chapter 9.4).
9.1 Errors, Causes and Remedies
When an error or an unexpected event occurs, the indicator displays the message
Err xx, where xx is the error code. The following table explains all the error codes
and suggests what to do when each error message is displayed.
Error code Possible cause Actions to be taken
Err 01 Faulty EPROM memory. Contact manufacturer.
Err 02 Faulty CMOS RAM. Contact manufacturer.
Err 04 Calibration data corrupted due to faulty
EEPROM.
Contact manufacturer.
Err 05 The scale is not connected properly, or the
analog-to-digital converter is faulty.
Check the scale, cable and connectors. If
these are okay, contact manufacturer.
Err 06 Insufficient power. Check the indicator’s power supply.
Err 15 The indicator has been powered on after
an irregular shutdown: A power failure or
a soft reset.
Press ZERO (
).
Err 16 System time is wrong. Enter a new date and time. Refer to
section 8.1.2.
Err 20 The printer is not online because it is not
connected, not turned on, out of paper, or
for some other reason.
Make sure the printer is connected and
operational, and press PRINT (
) to
retry. If you can’t bring the printer online,
and you would like to use the indicator
anyway, press ZERO (
).
Err 26 Printer has no paper.
Add paper to the printer, and press PRINT
(
) to retry. If you can’t add paper, and
you would like to use the indicator
anyway, press ZERO (
).
To Next Page
Loading...
