The VisionTek VT2000, VT2500, and VT2510 are multi-display MST docks designed to expand connectivity and display options for USB-C enabled systems. These docks are slim and light, allowing users to connect additional USB devices and monitors through a single USB-C cable.
Function Description:
The primary function of these docks is to provide multi-display output and expanded USB connectivity. They support DisplayPort Alt Mode for video output, enabling users to extend or mirror their desktop across multiple screens. The docks also feature a Gigabit Ethernet port for reliable wired network connectivity, multiple USB-A ports for peripherals and storage, and an audio jack for headphones or headsets.
Important Technical Specifications:
- Host Connectivity: USB-C via DP Alt Mode.
- Power Delivery:
- VT2000: USB-C Power Passthrough up to 85W (power adapter sold separately).
- VT2500: USB-C Power Delivery up to 85W (100W power adapter included).
- VT2510: USB-C Power Delivery up to 100W (100W power adapter included).
- USB Ports:
- 2x SuperSpeed USB 3.0 ports (up to 5Gbps transfer speeds).
- 2x High Speed USB 2.0 ports (up to 480Mbps transfer speeds).
- Ethernet: 10/100/1000 Gigabit Ethernet port.
- Card Reader:
- SD V2.0/SDHC (Up to 32GB), compatible with SDXC (Up to 2TB).
- Micro SD card slot.
- Audio: 3.5mm Audio Jack for headphones/headsets.
- Video Outputs:
- 2x DP 1.4 Ports (DP Alt Mode).
- 1x HDMI 2.0 Port (DP Alt Mode).
- Supported Resolutions (Single Display):
- Up to 3840 x 2160 @ 60Hz (4K@60Hz) on Host System DP 1.2, DP 1.4, DP 1.4 MST, and macOS (Intel, M1, M2). Also supports 2560 x 1440 @ 60Hz and 1920 x 1080 @ 60Hz.
- Supported Resolutions (Dual Display):
- Host System DP 1.2: 1920 x 1080 @ 60Hz.
- Host System DP 1.4 & DP 1.4 MST: Up to 3840 x 2160 @ 30Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz.
- macOS (Intel): 3840 x 2160 @ 60Hz / 2560 x 1440 @ 60Hz / 1920 x 1080 @ 60Hz (1 Extended + 1 Cloned).
- Supported Resolutions (Triple Display):
- VT2000 / VT2500 (Host System DP 1.4 MST): (3) 1920 x 1080 @ 60Hz.
- VT2510 (Host System DP 1.4 MST): (2) 3840 x 2160 @ 30Hz, (1) 1920 x 1080 @ 60Hz.
- Note: Triple display functionality and maximum resolutions are dependent on host system specifications, requiring dedicated graphics with USB-C DP Alt Mode W/ MST support. Laptop display may need to be disabled for 3 extended displays on DP 1.3/1.4 systems.
- Operating System Compatibility: Windows 11, 10, 8.1, 8, 7; macOS 10.12 or Later.
- Security: Kensington Lock Slot.
Usage Features:
- Easy Setup: Connects to the host system via a single USB-C cable. Power adapter connection is optional for dock operation but required for charging the host system via USB-C PD.
- Multi-Display Modes: Supports single, dual, and triple display setups, allowing for extended or mirrored desktop configurations.
- Windows Display Settings: Provides clear instructions for arranging, extending, duplicating displays, and adjusting resolution and refresh rates through Windows Display Settings.
- macOS Display Settings: Guides users through configuring display preferences, including resolutions, extended/mirrored modes, rotation, and changing the primary display.
- Audio Configuration: Detailed steps for setting up output (speakers) and input (microphone) audio devices in Windows Sound settings.
- High Dynamic Range (HDR) Support: Explains HDR functionality for lifelike visual experiences, including streaming HDR content from platforms like YouTube and Netflix, local HDR video files, ULTRA HD Blu-Ray, HDR games, and HDR content creation apps. Users are advised to ensure "Stream HDR Video" is enabled in Windows 10 settings for HDR content.
- Troubleshooting (FAQ): Addresses common issues such as:
- Third Monitor Display in Triple Display Mode: Provides a step-by-step guide to ensure the laptop display is disconnected and the desired monitors are extended.
- 2K/4K Monitor Abnormal Display: Advises users to manually match "Desktop resolution" and "Active signal resolution" values in Windows Display Settings for optimal results.
- "Slow Charging" on Laptop: Explains potential causes, including insufficient charger power (system >100W), incorrect charging port, or non-compliant USB-C cable. Recommends using the included 100W certified USB-C cable.
Maintenance Features:
- Safety Instructions: Emphasizes reading the user manual, keeping the equipment away from humidity, and seeking professional service if the equipment is exposed to moisture, shows signs of breakage, or malfunctions.
- Product Disposal (WEEE Directive): Instructs users to dispose of the product at an applicable collection point for electrical equipment recycling or return it to the supplier at the end of its serviceable life, rather than treating it as household waste.
- Warranty: VisionTek offers a two-year warranty for manufacturing defects, provided the product is registered within 30 days of purchase. Unregistered products receive a one-year limited warranty. Warranty claims are limited to repair or replacement.
- Support: Provides a toll-free support number (1-866-883-5411) for questions or assistance.
- FCC and IC Compliance: Includes statements regarding compliance with FCC and Industry Canada regulations, advising against unauthorized modifications and providing guidance for resolving potential interference issues.
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