This document is an instruction manual for the VIVO Black 63" x 32" Table Top, SKU: DESK-TOP1B. It provides assembly steps and important safety information for the product.
Function Description:
The VIVO Black 63" x 32" Table Top is a component designed to be used as a desktop surface. It is intended to be paired with either an electric height adjustable desk frame or a manual height adjustable desk frame, allowing users to create a complete desk unit. The table top itself is a three-panel design, providing a spacious work surface. It includes features for cable management to help keep the workspace tidy.
Important Technical Specifications:
- Dimensions: 63" x 32" (when assembled).
- SKU: DESK-TOP1B.
- Components:
- A (x1) Left Panel
- B (x1) Middle Panel
- C (x1) Right Panel
- D (x4) Support Bar
- E (x3) Cable Management Cover
- S-A (x30) 5/8" Screw
- S-B (x6) Wooden Dowel Pin
- Tools Needed: Phillips Screwdriver (not included).
Usage Features:
The table top is designed for easy assembly and integration with compatible desk frames.
- Modular Design: The desktop is composed of three panels (Left, Middle, Right) that are joined together using wooden dowel pins (S-B) and screws (S-A). This modular design likely aids in packaging and potentially in replacement if one panel is damaged.
- Compatibility with Desk Frames: The manual outlines two options for mounting the table top:
- Option A: Mounting to an Electric Height Adjustable Desk Base: This involves placing the electric height adjustable desk frame upside down on the desktop assembly. The control panel is mounted on the left or right side of the desktop assembly using 5/8" Screws (S-A). The manual specifies that if using a compatible VIVO desk frame, 3/4" screws are included with the frame, and only the 5/8" Screws (S-A) from this kit should be used with this desktop. This suggests a degree of flexibility in screw usage depending on the frame.
- Option B: Mounting to a Manual Height Adjustable Desk Base: Similar to Option A, the manual height adjustable desk frame is placed upside down. The crank gearbox is mounted on the same side as the crank mounting holes. Frame width is adjusted to match the desktop assembly mounting holes, and secure the frame to desktop assembly using 5/8" Screws (S-A). The crank support is aligned with mounting holes in the desktop assembly and secured using 5/8" Screws (S-A). Again, if using a compatible VIVO desk frame, 7/8" screws are included with the frame, and only the 5/8" Screws (S-A) from this kit should be used with this desktop.
- Cable Management: The table top includes three Cable Management Covers (E) that are inserted into designated holes on top of the desktop assembly. These covers help to organize and conceal cables, contributing to a cleaner and more organized workspace.
Maintenance Features:
The manual does not explicitly detail maintenance features for the table top itself, but it does provide important warnings and customer support information.
- Safety Warnings: The manual includes a prominent "WARNING!" section emphasizing the importance of understanding directions, calling a qualified technician for installation if needed, checking for missing or defective parts, and being aware of improper installation potentially causing damage or serious injury. It also highlights that the product is not explicitly specified to exceed weight capacity.
- Choking Hazard Warning: A "WARNING: CHOKING HAZARD" is included, stating that small parts are not for children under 3 years, and adult supervision is required.
- Customer Support: VIVO offers comprehensive customer support:
- Operating Hours: Monday - Friday, 7:00am - 7:00pm CST.
- Contact Methods:
- Email: help@vivo-us.com
- Phone: 309-278-5303
- Live Chat: www.vivo-us.com (Chat live with an agent!)
- Response Times: VIVO aims for rapid response times, with average resolution times of 5M 4S (within office hours) for phone calls and < 15M (within office hours) for live chat. Email response times are targeted at:
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
- Parts Replacement: If any parts are received damaged or defective, customers are encouraged to contact VIVO for replacement parts to ensure full functionality.
- Product Information: Users can scan a QR code or visit the provided URL (https://vivo-us.com/products/desk-top1b) for more product information, videos, and specifications.
- Social Media Engagement: VIVO encourages users to share photos of their new VIVO setup on social media by tagging @vivo_us.
The manual is structured to guide users through the assembly process in clear, numbered steps with accompanying diagrams, ensuring a straightforward setup. The emphasis on safety and readily available customer support underscores VIVO's commitment to user experience and product reliability.
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