Vixel 9000 Series Installation & Configuration Guide APPENDIX C Troubleshooting
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Diagnostic “FAILED” Test Codes
In Diagnostic Print Mode, “FAILED” messages include four bytes, each
indicating—in sequence—the major test category, failed port number, subtest
number, and overall error code.
For example, in the message:
Port #4 . . . . . . . . FAILED 05 04 03 10
the bytes 05, 04, 03, and 10 indicate failure of the following items:
• major test number 5 (FPP)
• port number 4
• subtest number 3 (FPP FIFO BIST)
• overall error code 10 (FF BAD BIST RX)
For further information, contact an authorized service person.
Troubleshooting using the Web Manager
Troubleshooting switch issues involves checking health status, isolating the
problem, and reviewing statistics.
To isolate a problem, first ensure that the network is set up correctly for switch
management and that the switch is properly configured. Some common items to
check are correct port types, port protocols (F_Port for N_Port devices; FL_Port
port type for NL_Port devices), fabric capabilities for devices under Fabric Mode,
and sufficient AL_PAs for devices under one of the Stealth Modes.
To troubleshoot connection with another switch, click Statistics, then FSPF, and
review the FSPF Table. Also review the Port Status Table (click Port Status). The
Detected Type column for the Inter-Switch Link should be listed as “ePort”
(E_Port).
To verify device-port connections, click Statistics, then SNS, and review the SNS
Table.
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