Troubleshooting
Problem Suggestion
I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find
the base and produce a dial tone. This is normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode for the type of service that you have
(pulse or touchtone). Refer to the
Handset Setting section of this user’s manual to set the
dial mode.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service. Contact your local telephone company.
• Eliminate any background noise. Noise from a television, radio or other appliance may cause
the phone not to dial out properly. If you cannot eliminate the background noise, first try muting
the handset before dialing, or dialing from another room in your home with less background
noise.
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