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Appendix
Troubleshooting
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
If you need to dial something other 10 digits, see page 61 for instructions on
changing the number.
If you dial seven digits for local calls, you may want to use the Home area code
feature (page 32).
Out of range OR No power at base shows in the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then
plug in the power adapter and install the battery again. Place the handset in the
telephone base and allow up to one minute for the handset and telephone base
to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
and New voicemail appear on the handsets and I don’t know why.
Your telephone has voicemail indication that is separate from the built-in
answering system. If and New voicemail appear on the handsets, your
telephone has received a signal from your telephone service provider that you
have a voicemail message waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve my voicemail messages.
Your telephone has both a built-in answering system and voicemail indication.
They are independent features and each alerts you to new messages differently
(page 64). If you subscribe to voicemail service from your telephone service
provider, contact your telephone service provider for more information on how to
access your voicemail.
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