Do you have a question about the WAC Lighting MOCHA and is the answer not in the manual?
Phone, email, and chat for questions, missing parts, and general support.
Information needed for fast service, including model and purchase details.
Disconnect power, follow codes, ensure proper clearance, use licensed electrician.
Avoid fan path objects, use caution, clean with dry/damp cloth.
Guide for wire connections and checking set screws before installation.
Use only supplied parts, avoid power tools, do not bend blade arms.
Ensure blades are installed, supervise children, do not insert foreign objects.
Secure outlet box, hire electrician if needed, switch power off for servicing.
UL listed, voice control, DC motor, Wi-Fi/Bluetooth enabled, app compatible.
Syncs with smart devices like Alexa, Google Assistant, SmartThings, ecobee.
Download WAC app; offers wall and remote controls with speed and dimming.
Phillips screwdriver, step ladder, wire cutters, electrical tape.
Fan hanging weight is 17lbs; note MAC ID on receiver for safe keeping.
Lists mounting bracket, downrod, fan blades, motor housing, canopy ring, and canopy.
Details luminaire module, glass shade, remote control, receiver, and hardware bag contents.
Illustrates mounting for standard and slope ceilings.
Steps to remove set screw, pass wires, and secure bracket to outlet box.
Place blade on motor, secure with screws/washers, align holes, and re-install screws.
Remove set screws, install blade collector ring (if applicable), and re-install screws.
Remove hanger ball screw, loosen screws/pins, install coupling cover and canopy.
Align downrod, re-insert pins, slip canopy, re-install hanger ball, seat into mounting bracket.
Secure safety cable to the structure after seating the fan.
Connect fan wires to receiver and outlet box wires to receiver as per diagram.
Turn spliced conductors upward; spread wires for grounding and ungrounded conductors.
Connect green, black (LINE IN), red, and white wires from wall control to outlet box.
Tuck wires, secure wall control, attach mounting plate, and fasten wall plate.
Wiring diagram for connecting multiple wall controllers to the fan receiver.
Install wall controls using the diagram and pair them with the fan receiver.
Use supplied wire ties to secure wire connectors.
Install canopy to mounting bracket with screw removed earlier, then install canopy screw ring.
Install the luminaire cover without over-tightening for Non-Luminaire versions.
Secure the luminaire module with 3 screws to the adapter plate.
Install the glass shade without over-tightening for Luminaire versions.
Details functions of Wall Control (A, B, C) and Remote Control.
Instructions for pairing, unpairing, and fan modes (Summer/Winter).
Mimics natural winds by varying fan speed; how to start, exit, and its direction.
Control multiple fans, pair controls, and synchronize states across fans.
Press and hold button to turn all fans on/off and sync them.
Press and hold button to turn all lights on/off and sync them.
Press and hold button to set fan to Summer mode (CCW rotation) and sync.
Reset Wi-Fi settings to reconnect fan to cloud with new network credentials.
Factory reset removes controls/app connections; reset receiver via button.
Control fan with WAC app; scan code for smart features and integration.
Download app, create account, set up Wi-Fi with SSID/password.
Create schedules, change speeds, dim light, switch modes, invite users, create groups.
Scan QR codes for multilingual instructions and Smart Fan FAQs.
Bluetooth Wall Control and Remote Control details, features, and finishes.
Coupler and Slope Ceiling Kit descriptions and compatible finishes.
Lists various downrod lengths (12" to 72") with O.D. and threading details.
Outlines warranty periods for fan products, finishes, LED, motors, and components.
Covers exclusions like coastal conditions, misuse, third-party components, and limitations.
| Brand | WAC Lighting |
|---|---|
| Model | MOCHA |
| Category | Fan |
| Language | English |