53
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTIONS
The sterilizer remains switched
OFF.
The main switch or network circuit breaker is OFF Activate the main switch or network circuit breaker (ON).
No voltage at the socket Check the electric circuit.
The mains cable is not properly connected Attach the cord set properly.
Water is leaking at the front of
the sterilizer
Leaks through the chamber door seal Clean or replace the door seal. Clean the chamber face side.
Internal leak. Call technical service.
The cycle commences but there
is no pressure/temperature rise
The thermal overload switch is open Reset the thermal overload switch (see “Resetting the thermal overload” in this manual).
Electric – electronic fault Call technical service.
When opening the door at the
end of the cycle, water spills
from the chamber
Sterilizer not properly levelled Properly level the surface the sterilizer is placed on.
Overloaded chamber
Comply with the maximum load weight limits for each type of load.
Always use the chamber rack for trays and cassettes.
Chamber filter clogged Remove and clean the chamber filter.
Load incorrectly placed Follow the recommendations as listed in ANNEX 2.
Corrosion or spots on
instruments
Tap water on instruments when placed in the sterilizer Ensure that instruments are dry before they are placed in the sterilizer.
Use of water of poor quality or water containing
chemical substances
Drain both water tanks. Use water of good quality (see ANNEX
3
).
Organic or chemical residues on the instruments Clean, rinse and dry instruments before placing them in the sterilizer (see ANNEX 2).
Contact between instruments of different materials
Ensure that instruments of different materials do not touch (aluminum, carbon or stainless
steel, etc.); place them on different trays or cassettes or pouch them (refer to ANNEX 2).
Scale deposits on the chamber Clean the chamber and use water of good quality (refer to ANNEX
3
).
Instruments are turning brown or
black.
Incorrect temperature selected
Select a sterilization cycle featuring a lower sterilization temperature. Follow the instructions
of the instrument manufacturer.
The cycle report printer does not
work
Printer not properly connected or not powered Check the data and the power connection to the printer.
Serial port not configured
If the printer is connected directly: configure the serial port to “Printer” (see Table 2).
If connected via PC/Logger: configure the serial port to “PC/Logger” (see Table 2).
The cycle is in progress and the automatic report
printing is enabled
You are trying to print a stored cycle but the printer is busy to print the data of the cycle in
progress: the requested printout will be queued.
NOTE: The max. queue is 5 cycles. Longer queues will be ignored.
No cycles are stored in the cycle
history menu
Power board replaced by service
These service steps cause loss of memory.
Serial number re-entered by service
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