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Waters Vion IMS QTof - User Manual

Waters Vion IMS QTof
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No flow from fluidics on Xevo/SYNAPT/Vion - WKB50419
SYMPTOMS
No beam from infusion
With PEEK disconnected from source, no liquid flow is seen when trying to infuse from bottles
Flow can be seen when infusing wash solution (after purging)
ENVIRONMENT
Synapt HDMS
SYNAPT G2
SYNAPT G2 MS/HDMS
SYNAPT G2-S MS/HDMS
SYNAPT G2-Si MS/HDMS
SYNAPT G2-S
SYNAPT G2-Si
Vion IMS QTof
Xevo QTof
Xevo G2 QTof
Xevo G2 Tof
Xevo G2-S
Xevo G2-S QTof
Xevo G2-S Tof
Xevo G2-XS
Xevo G2-XS QTof
Xevo G2-XS Tof
Xevo TQ MS
Xevo TQ-S
Xevo TQ XS
Waters - The Science of What's Possible.
https://support.waters.com/KB_Inst/Mass_Spectrometry/WKB50419_No_flow_from_fluidics_-_Xevo_Synapt_Vion
Updated: Sun, 08 Oct 2023 13:09:15 GMT
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Summary

Symptoms of No Fluidics Flow

No Beam from Infusion

Absence of a beam during infusion process, indicating a potential flow issue.

No Liquid Flow on Bottle Infusion

No liquid flow observed when trying to infuse from bottles with PEEK disconnected.

Flow Visible During Wash Solution Infusion

Liquid flow is apparent when infusing wash solution after purging.

Fix or Workaround for Fluidics Flow

Adjust Tubing Length

Ensure PEEK tubing reaches the bottom of the fluidics bottle to draw sample instead of air.

Purge Fluidics System

Purge the fluidics system multiple times to clear any air or blockages and check for flow.

Summary

Symptoms of No Fluidics Flow

No Beam from Infusion

Absence of a beam during infusion process, indicating a potential flow issue.

No Liquid Flow on Bottle Infusion

No liquid flow observed when trying to infuse from bottles with PEEK disconnected.

Flow Visible During Wash Solution Infusion

Liquid flow is apparent when infusing wash solution after purging.

Fix or Workaround for Fluidics Flow

Adjust Tubing Length

Ensure PEEK tubing reaches the bottom of the fluidics bottle to draw sample instead of air.

Purge Fluidics System

Purge the fluidics system multiple times to clear any air or blockages and check for flow.

Overview

This document describes a troubleshooting guide for Waters mass spectrometry systems, specifically addressing a "no flow from fluidics" issue on Xevo, SYNAPT, and Vion instruments. It outlines symptoms, environmental factors, the root cause, and a detailed fix or workaround.

Function Description

The Waters mass spectrometry systems, including the Xevo, SYNAPT, and Vion series, are advanced analytical instruments designed for high-performance mass spectrometry applications. These systems are used across various scientific disciplines for identifying, quantifying, and characterizing chemical compounds. The fluidics system is a critical component responsible for delivering samples and wash solutions to the ionization source, ensuring accurate and reliable data acquisition. When the fluidics system fails to deliver liquid, it directly impacts the instrument's ability to perform analyses.

Important Technical Specifications

The troubleshooting guide applies to a wide range of Waters mass spectrometry instruments, indicating a common fluidics design or component across these platforms. The affected instruments include:

  • SYNAPT Series: Synapt HDMS, SYNAPT G2, SYNAPT G2 MS/HDMS, SYNAPT G2-S MS/HDMS, SYNAPT G2-Si MS/HDMS, SYNAPT G2-S, SYNAPT G2-Si. These instruments are known for their high-definition mass spectrometry capabilities, often incorporating ion mobility spectrometry (IMS) for enhanced separation and characterization.
  • Vion Series: Vion IMS QTof. The Vion series emphasizes comprehensive characterization with IMS and quadrupole time-of-flight (QTof) technology, providing high resolution and accurate mass measurements.
  • Xevo Series: Xevo QTof, Xevo G2 QTof, Xevo G2 Tof, Xevo G2-S, Xevo G2-S QTof, Xevo G2-S Tof, Xevo G2-XS, Xevo G2-XS QTof, Xevo G2-XS Tof, Xevo TQ MS, Xevo TQ-S, Xevo TQ XS. The Xevo series covers a broad spectrum of applications, from routine quantification with triple quadrupole (TQ) instruments to high-resolution accurate mass measurements with QTof and Tof systems. The "XS" variants typically denote enhanced sensitivity.

A common component mentioned is the "30-mL Nalgene fluidics bottle," which holds the sample or wash solution. The "orange PEEK tubing" is the conduit through which the liquid is drawn from this bottle to the instrument's source. PEEK (Polyether ether ketone) tubing is commonly used in HPLC and mass spectrometry systems due to its chemical inertness, high pressure resistance, and smooth inner surface, which minimizes sample adsorption and carryover. The "finger-tight fitting" is a common connection mechanism in fluidic lines, allowing for easy manual connection and disconnection without tools, while maintaining a leak-free seal. The distinction between "reference syringe" and "sample syringe" PEEK tubing indicates a dual-channel fluidics system, where one channel is dedicated to a reference standard for mass calibration or internal standard addition, and the other for the actual sample.

Usage Features

The primary usage feature addressed by this document is the reliable delivery of liquid samples and wash solutions to the mass spectrometer's ionization source. When this flow is interrupted, the instrument cannot perform its intended analytical function. The symptoms described highlight this:

  • No beam from infusion: This indicates that no ions are being generated or detected, likely due to the absence of sample reaching the ionization source.
  • No liquid flow when trying to infuse from bottles (with PEEK disconnected): This directly confirms a problem with the fluidics pump or the tubing's ability to draw liquid from the bottle.
  • Flow seen when infusing wash solution (after purging): This symptom is crucial for diagnosis. If wash solution flows after purging, it suggests that the pump itself is functional, but there might be an issue with the sample line's ability to draw liquid. This specific observation helps narrow down the problem to the sample intake rather than a complete pump failure.

The environment section lists the specific instrument models, indicating that this issue and its solution are applicable across a wide range of Waters' current and legacy mass spectrometry platforms. This suggests a standardized fluidics design or a common point of failure across these systems.

Maintenance Features

The document provides a clear, step-by-step maintenance procedure to resolve the "no flow" issue, focusing on a simple mechanical adjustment:

  1. Open the fluidics door: This is the initial step to gain access to the fluidics components, emphasizing user accessibility for routine maintenance.
  2. Loosen the finger-tight fitting: This highlights the user-friendly design of the fluidics connections, allowing for manual manipulation without specialized tools. The distinction between reference and sample syringe tubing helps the user identify the correct line to adjust.
  3. Pull some tubing through above the finger-tight from the instrument interior: This step is key to increasing the length of the tubing extending into the bottle. It implies that there is a reservoir of tubing within the instrument that can be adjusted.
  4. Feed it down into the bottom of the 30-mL bottle: This directly addresses the root cause: ensuring the tubing reaches the liquid level.
  5. Tighten the finger-tight to lock in place: This secures the tubing at the desired length and prevents leaks.
  6. Close the fluidics door: A standard operational step after completing internal adjustments.
  7. Purge fluidics several times if needed, and check flow: Purging is a common maintenance feature in fluidic systems to remove air bubbles or old solution and prime the lines with fresh liquid. This step confirms the success of the adjustment.

The root cause, "The orange PEEK tubing does not reach down to the bottom of the 30-mL Nalgene fluidics bottle; therefore, air is drawn instead of sample," points to a simple, yet critical, physical misconfiguration. This issue can arise from various factors, such as improper initial setup, tubing shifting over time, or replacement of bottles with slightly different dimensions. The solution is straightforward and requires minimal technical expertise, making it an accessible maintenance task for instrument operators. The guide effectively empowers users to perform basic troubleshooting and maintenance, reducing downtime and reliance on service engineers for minor issues. The "Additional Information" section is present but empty, suggesting that the provided steps are comprehensive enough for this specific problem.

Waters Vion IMS QTof Specifications

General IconGeneral
BrandWaters
ModelVion IMS QTof
CategoryLaboratory Equipment
LanguageEnglish

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