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Wellsys i16 - Troubleshooting Index

Wellsys i16
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i16 Manual Page 38 - Revision: 2-09-2023
TROUBLESHOOTING INDEX
1. No water
2. No ice
3. Screeching/Whining Noise
4. Filtration
5. Hot Water Dispense produces water that is not hot
1. No water
Possible Reason (V1 Units)
Solution
Check Water Feed
This unit will only dispense what you have available. If the water is
turned off or is feeding the unit with slow flow, little to no water
will dispense.
Check the Leak Stop
If water gets into the bottom of the system, then the leak stop will
shut off the water supply.
*V2 units will quickly dispense the water that is inside the system (reservoir and
ice melt area) but if the water feeding is below 20psi when this water is depleted,
it will stop dispensing water.
Possible Reason
(V2 Units w/RO)
Solution
Supply Water Pressure
Check the water pressure into the filter bank and confirm
adequate pressure, should be 60-70psi.
Low Water Pressure
If below 60psi:
Water may not be producing fast enough to keep up with
demand.
Supply pressure may not allow the bladder tank to fill
sufficiently.
Change from an RO setup to a filtered setup or address issues with
RO system. (Note: low water pressure will also cause the RO to
waste more water as it attempts to fill the bladder tank, which will
also reduce the life of the pre-filters.)