Wen 5613K User Manual

25
TROUBLESHOOTING
IMPORTANT: If trouble persists, please call our customer help line at (800) 232-1195 M-F 8-5 Central Time.
Problem Cause Solution
Engine will not start
Engine switch is set to
"OFF". Set engine switch to "ON".
Fuel valve is turned to
"OFF". Turn fuel valve to "ON" position.
Choke is open. Close the choke.
Engine is out of gas. Add gas.
Engine is filled with
contaminated or old gas Change the gas in the tank.
Spark plug is dirty. Clean spark plug.
Spark plug is broken. Replace spark plug.
Generator is not on
level surface.
Move generator to a level surface
to prevent low oil shutdown from
triggering.
Oil is low Add or replace oil.
Engine runs but there
is no electrical output
Circuit reset button is
off.
Wait for 2 minutes and push the
circuit reset button to the "ON"
position.
Bad connecting
wires/cables.
If you are using an extension cord,
try a different one.
Bad electrical device
connected to generator. Try connecting a different device.
Perform these steps:
1. Turn off all electrical devices.
2. Unplug all electrical devices.
3. Turn off generator.
4. Wait several minutes.
5. Restart generator.
6. Try connecting fewer electrical
loads to the generator.
Short in one of the
connected devices.
Try disconnecting any faulty or
short-circuited electrical loads.
Air cleaner is dirty. Clean or replace air cleaner.
DC No Power
Power cord plug not
securely in place
Twist and push power cord plug
into receptacle until contact is
made with bottom of receptacle.
Protective fuse is blown
Contact our customer service help
line at (800) 232-1195.
Generator runs but
does not support all
electrical devices
connected.
Generator is overloaded

Wen 5613K Specifications

General

Brand	Wen
Model	5613K
Category	Portable Generator
Language	English