Wintec PP-82 - Troubles Occur During Printing

WINTEC PP-82 User Manual
25
6.3 Troubles Occur During Printing
Problem description
Probable reason
Solution
Coloured stripe in the paper
Paper near end
Reload a new roll paper
Blurred printing or spot
Install the roll paper
incorrectly
Check if the roll paper is installed
Unqualified roll paper
Use recommended thermal roll
paper
The thermal head or print
roller is dirty
Clean the thermal head or print
roller
Low print density
Increase the print density level
Paper Jam
Paper strike
Open the printer cover, check the
paper path and remove jammed
paper
Vertical print words missing
The thermal head or print
roller is dirty
Clean the thermal head or print
roller
Thermal head damaged
Contact your dealer for assistance