Wintec PP-82 - Problems Emerge During the Paper Cutting Processes

WINTEC PP-82 User Manual
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6.4 Problems Emerge During the Paper Cutting Processes
Problem description
Probable reason
Resolution
Cutter jam, the movable
cutter cannot back
Cutter abrasion, insufficient
cutting
replace the cutter
Worm gear and worm wheel
abrasion
Replace the worm gear and worm wheel
Motor burnt
Replace the motor
Paper scraps
Clean the paper scraps on the transmission
system
Insufficient cutting
Cutter edge abrasion, paper too
thick
Replace the cutter
Paper jam
Thermal printer head over heat
Reduce the density of printing
Driving too fast
Reduce the printer speed to the limit of thermal
printer head
Wrong paper feeding position
Put the paper parallel with the paper mount
and insert into the space between platen roller
and the thermal printer head