7 Troubleshooting
7.1 Error messages in the display software
Information in the software manual
Information on errors messages in the display
software is to be found in the corresponding
software manual.
7.2 Damage to the ChronoMaster
NOTICE!
Damage due to improper rectification of mate-
rial damage!
The improper rectification of material damage
to the ChronoMaster can result in additional
material damage.
– Stop operating the device in the event of
material damage.
– Only allow Customer Service to repair the
device.
If there is any visible external damage, proceed as follows:
1. Shut down the ChronoMaster (
Ä
Chapter 5.1 “Shutting
down the ChronoMaster” on page 27).
2. Contact Customer Service (
Ä
“Customer Service”
on page 3).
7.3 Troubleshooting
Fault description Cause Remedy
Implausible meas-
urement result
The watch or clock-
work is not positioned
correctly.
Re-position the watch or clockwork (
Ä
Chapter 4.2
“Positioning the watch and starting a measurement
automatically” on page 21).
Diagram with inter-
ference
Signal set too strongly/
weakly.
Regulate the signal strength. Information on how to
do this can be found in the corresponding software
manual.
Improper rectification of damage
01.09.2020Precision measuring device ChronoMaster30
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