11
EN
Cordless Grass Trimmer
TROUBLESHOOTING
The following table gives problems and actions that you
can perform if your machine does not operate correctly. If
these do not identify and correct the problem, contact your
Worx Customer Service at 1-866-354-Worx.
Warning: Switch the machine off and remove the
battery prior to any troubleshooting.
Problems Possible Causes Corrective Action
Trimmer fails
to operate.
Battery
discharged.
Battery too hot/
cold.
Motor is broken.
Internal wiring
of machine
damaged.
Recharge battery;
also see
the content in
charger manual
Allow to cool/
warm.
Contact Service
Agent.
Contact Service
Agent.
Trimmer runs
intermittently.
Motor is broken.
Battery not fully
charged.
On/Off switch
defective.
Contact Service
Agent.
Recharge battery.
Contact Service
Agent.
Excessive
vibrations/
noise.
Machine
defective.
Line spool is not
wound well.
Contact Service
Agent.
Rewind the line.
See ’’MANUALLY
WINDING THE
LINE’’
Cutting time
per battery
charge
too short.
Battery has not
been used for
long period or
only charged for
short term.
Grass too high.
Battery
defective.
Fully charge
battery; also see
the content in
charger manual.
Cut in stages.
Replace the
battery.
Machine does
not cut.
Line broken.
Battery not fully
charged.
Motor is broken
(speed is too
low).
Grass entangled
around cutting
head.
Replace the line
Recharge battery;
also see
the content in
charger manual.
Contact Service
Agent.
Remove grass.
Continuous
lighting of
the battery
charge
indicator.
No charging
procedure
possible.
Battery not
(properly)
inserted.
Battery contacts
contaminated.
Battery
defective.
Properly insert
battery into
battery charger.
Clean the battery
contacts or
replace the
battery.
Replace the
battery.
Battery
charge
indicator does
not light up.
Plug of battery
charger not
plugged in
(properly).
Socket outlet,
mains cable or
battery charger
defective.
Insert mains plug
(fully) into the
socket outlet.
Check the mains
voltage; have the
battery charger
checked by an
authorized after-
sales service
agent.
Auto feed
does
not work
Cutting line is
not wound well.
The line is
tangled.
Line is used up.
Manually feed the
line, if still can not
feed out, remove
the Spool out and
rewind the line.
Replace with a
new spool of line.