Worx WG305.2 - Troubleshooting Table

Electric Chain Saw EN
17
Sharpening Saw Chain
WARNING: Unplug chain saw from
power source before servicing.
Severe injury or death could occur from
electrical shock or body contact with
moving chain.
Cutting edges on chain are sharp. Use
protective gloves when handling chain.
Keep chain sharp. Your saw will cut faster and
more safely. A dull chain will cause undue
sprocket, Guide Bar, chain, and motor wear.
If you must force chain into wood and cutting
creates only sawdust with few large chips,
chain is dull.
Lubricate Sprocket
WARNING: Wear heavy duty gloves
when performing any maintenance or
service to this tool.
Always unplug the tool before performing any
service or maintenance on this tool.
NOTE: It is not necessary to remove the chain
or bar when lubricating the guide bar sprocket
1. Clean the bar and sprocket
2. Using a grease gun, insert the tip of the
gun into the lubrication hole and inject
grease until it appears at the outside edge
of the sprocket tip. (See Fig.O )
3. To rotate the sprocket pull the chain by
hand until the ungreased side of the
sprocket is in line with the grease hole.
Repeat the lubrication procedure.
TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not
operate correctly. If these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove plug from power source before investigating
fault.
Symptom Possible Cause Remedy
Chain saw fails to
operate
No power
Power source socket faulty
Extension cord damaged
Check power
Use another socket
Check cord, replace
Chain saw
operates
intermittently
Extension cord damaged
Loose connection
Internal wiring defective
On/Off switch defective
Check cord, replace
Contact service agent 1-866-354-
WORX (9679)
Contact service agent 1-866-354-
WORX (9679)
Contact service agent 1-866-354-
WORX (9679)
Dry chain No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Refill oil
Clean cap
Clean oil passage outlet
Chain/chain bar
over-heats
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension
Sharpen chain or replace
Chain saw rips,
vibrates, does not
saw properly
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the wrong
direction
Adjust chain tension
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction