X-Rite RapidMatch GO User Manual

RapidMatch
TM
GO Spectrophotometer
19
frozen.
and hold the power/measure
button for 10 seconds and then
release. Instrument turns off.
Instrument can be started
normally.
Measurement
error or results
appear
inaccurate.
Material being
measured is damaged
(e.g. scratched).
Repeat measurement.
Calibration was
performed on a dirty
calibration reference.
Clean the calibration reference
and repeat the calibration per
procedure in the Calibration
section.
Instrument requires
calibration.
Perform calibration on calibration
reference followed by a self test.
If calibration and self test fails,
the instrument is defective.
Contact technical support.
Instrument is defective.
Perform a self test in the Settings
menu. If the self test fails the
instrument is defective. Contact
technical support.
Calibration
procedure
fails.
Instrument defective.
Contact technical support.
Instrument and
software not
communicating
(USB
connection).
USB cable not
connected.
Connect the USB cable between
the computer and the instrument.
USB cable is defective.
Exchange USB cable.
Communication crashed
between application
software and the
instrument.
Unplug the USB cable, wait 1
second and connect the cable
again.
If the communication still does
not work, close and restart the
software application. Restart the
instrument. If the communication
still does not work, reboot the
computer.
Instrument will
not measure or
Contact sensor(s) do not
properly contact the
Lift the instrument and place it
properly on the sample. Make

X-Rite RapidMatch GO Specifications

General

Brand	X-Rite
Model	RapidMatch GO
Category	Measuring Instruments
Language	English