Xerox AltaLink B8170 User Manual

Probable Causes Solutions
The paper is moist from humidity. Remove the paper from the tray, and replace it with
new dry paper.
Too much static electricity is present.
• Try a new ream of paper.
• Do not fan transparencies before loading in tray.
Using unsupported paper. Use only Xerox approved paper. For details, refer to
Supported Paper.
Humidity is too high for coated paper. Feed paper one sheet at a time.
JJaammss iinn tthhee DDooccuummeenntt FFeeeeddeerr
Probable Causes Solutions
Unsupported paper of the wrong size, thickness, or
type.
Use only Xerox-approved paper. For details, see
Supported Paper.
Originals are torn, previously stapled, bent, or folded. Ensure that the originals are not torn, bent, or folded.
If previously stapled, remove all staples and separate
the sheets by fanning them.
The documents loaded in the document feeder
exceed the maximum capacity allowed.
Place fewer documents in the document feeder.
Improperly adjusted document feeder guides. Adjust the paper guides to fit snugly against the
paper loaded in the document feeder.
290
Xerox
®
AltaLink
®
B81XX Series Multifunction Printer
User Guide
Troubleshooting

Xerox AltaLink B8170 Specifications

General

Category	All in One Printer
Memory (Standard)	8 GB
Energy Star Certified	Yes
Functions	Print, Copy, Scan, Fax
Hard Drive	320 GB
Duplex Printing	Yes
Connectivity	Ethernet
Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Network Connectivity	Ethernet
Operating System Compatibility	Linux
Print Speed (Black)	Up to 70 ppm
Copy Speed	Up to 70 ppm
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plug-in for Android, Mopria