Xerox AltaLink B8170

8
Xerox
®
AltaLink
®
B81XX Series Multifunction Printer
User Guide
General Precautions ............................................................................................................. 214
Cleaning the Printer ............................................................................................................. 215
Cleaning the Printer Exterior .......................................................................................... 215
Cleaning the Printer Interior........................................................................................... 221
Supplies ............................................................................................................................... 226
Consumables ................................................................................................................. 226
Routine Maintenance Items........................................................................................... 226
Ordering Supplies........................................................................................................... 227
Toner Cartridges ............................................................................................................ 227
Waste Container ............................................................................................................ 231
Drum Cartridges ............................................................................................................ 234
Replacing the Transfer Belt Cleaner ................................................................................ 240
Second Bias Transfer Roller ............................................................................................ 245
Staple Cartridges and Staple Refills ................................................................................ 247
Emptying the Hole Punch Waste Container .................................................................... 259
Recycling Supplies.......................................................................................................... 263
Resetting Supply Life Counters ....................................................................................... 263
Managing the Printer ........................................................................................................... 264
Viewing the Meter Reading............................................................................................ 264
Printing the Billing Summary Report............................................................................... 264
Moving the Printer ............................................................................................................... 265
8 Troubleshooting ................................................................................................................... 267
General Troubleshooting ...................................................................................................... 268
Restarting the Printer ..................................................................................................... 268
Printer Has Two Power Switches ..................................................................................... 269
Printer Does Not Power On............................................................................................. 269
Printer Resets or Powers Off Frequently .......................................................................... 270
Printer Does Not Print .................................................................................................... 270
Printing Takes Too Long ................................................................................................. 271
Document Fails to Print.................................................................................................. 272
Document Prints from Wrong Tray ................................................................................. 273
Printer is Making Unusual Noises ................................................................................... 273
Automatic 2-Sided Printing Problems ............................................................................. 274
Date and Time Are Incorrect.......................................................................................... 274
Scanner Errors................................................................................................................ 274
Paper Jams .......................................................................................................................... 275
Locating Paper Jams ...................................................................................................... 275
Minimizing Paper Jams .................................................................................................. 276
Clearing Paper Jams ...................................................................................................... 277
Troubleshooting Paper Jams .......................................................................................... 289
Clearing Finisher Jams ................................................................................................... 293
Print, Copy, and Scan Problems ............................................................................................ 323
Identifying Print, Copy, and Scan Problems .................................................................... 323
Print-Quality Problems.................................................................................................... 323
Copy and Scan Problems................................................................................................ 330
Fax Problems ....................................................................................................................... 332
Table of Contents