Print Quality Problems
Chapter 6: Troubleshooting
6-7
Character voids The paper may be too dry. Try printing with a different batch of
paper.
Background scatter The paper may be too damp. Try printing with a different batch of
paper. Do not open packages of paper
until necessary so that the paper does
not absorb too much moisture from the
air.
Printing over uneven surfaces. If printing onto envelopes, change your
printing layout to avoid printing over
areas that have overlapping seams on
the reverse side.
Missing characters The paper may be too damp. Try printing with a different batch of
paper. Do not open packages of paper
until necessary so that the paper does
not absorb too much moisture from the
air.
Back of printout dirty The transfer roller may be dirty. Print a few blank pages to clean the
transfer roller.
Incorrect fonts TrueType fonts may be disabled
(Windows 3.x).
Use the Fonts dialog box in the Control
Panel to enable TrueType fonts.
Faded graphics Toner may be low. Remove the image cartridge and shake
it gently to evenly distribute the toner.
Then replace the image cartridge. Have
a spare image cartridge in preparation
for the toner running out.
Table 6.2 Solving Print Quality Problems (continued)
Problem Possible Cause Remedy
Table 6.2 Page 2 of 2
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