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Probable Causes Solutions
Using paper of the wrong size, thickness, or type. Use paper of the correct size, thickness, or type. For
details, see Supported Paper Sizes and Weights for
Automatic 2-Sided Printing.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the
driver and that the paper is loaded in the correct tray.
For details, see Supported Paper.
Paper is loaded in the wrong tray. Ensure that paper is loaded into the correct tray. For
details, refer to Supported Paper.
Tray is loaded with mixed paper. Load the tray with only one type and size of paper.
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1. Locate the Integrated Office Finisher under the scanner and control panel, then open the top
cover as shown.
2. Rotate the green knob in the direction shown.
3. To remove the paper, pull it in the direction shown.
Note: If the paper is torn, remove all torn pieces from the printer.
4. Close the top cover of the Integrated Office Finisher.
Xerox
®
EC8036/EC8056 Color Multifunction Printer
User Guide
273
Troubleshooting
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