Xerox Phaser 3250 User Guide

9.1 < Troubleshooting>
9 Troubleshooting
This chapter provides helpful information for what to do if you encounter
an error while using your printer.
This chapter includes:
• Clearing paper jams
• Troubleshooting checklist
• Solving general printing problems
• Solving print quality problems
• Common Windows problems
• Common PostScript problems
• Common Linux problems
• Common Macintosh problems
Clearing paper jams
When a paper jam occurs, the Error LED lights orange. Open and close
the front cover. The jammed paper automatically exits the printer.
In paper feed area
In the tray 1
1 Pull tray 1 open.
Note
• When removing paper that is jammed in the printer, if possible
always pull the paper in the direction that it normally moves so
as not to damage internal components. Always pull firmly and
evenly; do not jerk the paper. If the paper tears, ensure that all
fragments of paper are removed; otherwise a jam will occur
again.
3250-019
2 Remove the jammed paper by gently pulling it straight out. Make
sure that all of the paper is properly aligned in the tray 1.
If the paper does not move when you pull, or if you do not see the
paper in this area, check the fuser area around the print cartridge.
See page 9.2.
3 Insert the tray 1 into the printer until it snaps into place. Printing
automatically resumes.
In the optional tray 2
1 Pull the optional tray 2 open.
2 Remove the jammed paper from the printer.
If the paper does not move when you pull, or if you do not see the
paper in this area, stop and go to step 3.
3 Pull tray 1 half way.
3250-020
3250-021

Xerox Phaser 3250 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Internal memory	32 MB
Maximum internal memory	160 MB
Sound power level (standby)	29 dB
Sound pressure level (printing)	54 dB
Total input capacity	251 sheets
Maximum input capacity	501 sheets
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Functions	Print
I/O ports	USB 2.0
Device manager	Printer Setting Utility for Windows
Package length	561.33 mm
Depth (imperial)	14.5 \
Width (imperial)	14.3 \
Height (imperial)	9.4 \
Weight (imperial)	26.19 lbs
Power requirements	240 V, 50/60 Hz
Storage drive type	N/A
Hardware scan resolution	1200 x 1200 DPI
Storage temperature (T-T)	32 - 104 °F
Power consumption (active)	400 W
Compatible operating systems	Fedora Core 1, Red Hat 9, SUSE 9 Windows 2000/Vista
Non-operating relative humidity (non-condensing)	20 - 80 %
Country of origin	China
Maximum duty cycle	30000 pages per month
Recommended duty cycle	4000 pages per month
Sustainability certificates	ENERGY STAR
Power consumption (standby)	70 W
Power consumption (PowerSave)	11 W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %
Certification	CE, UL 60950-1/CSA 60950-1-03, EMC 2004/108/EC, 2006/95/EC
Package width	472.43 mm
Package height	342.89 mm
Package weight	11884.3 g

Weight and Dimensions

Depth	369 mm
Width	364 mm
Height	239.2 mm
Dimensions (WxDxH)	364 x 369 x 239.2 mm