Xerox Phaser 3635MFP Quick Use Guide

quick use guide 33
English
Troubleshooting
A variety of situations can effect the quality of your output. For optimal
performance, ensure the guidelines in the User Guide are followed. The
documentation and the fault messages on the machine help you to locate and
resolve a problem easily.
Some problems can be resolved by switching off and switching on your device.
Wait approximately 20 seconds before switching the machine ON. If after
rebooting your machine the problem has not been resolved, have a look at some
of the areas below to identify solutions.
Problem Solution
The machine will not
power on
• Check to see that the machine is not in Low Power Mode as
indicated by the green light on the Control Panel. Touch the
User Interface screen to re-activate.
• Check to see that the power cord is correctly installed.
• Press the ON/OFF button to ON (I).
Documents will not
feed through the
Document
Feeder
• Ensure that all staples or paper clips have been removed from
the originals.
• Ensure the document feeder is not overloaded. Max. 50 docu-
ments.
• Ensure that the edge guides are adjusted to touch the sides of
the originals.
The machine will not
print from a
workstation
• Make sure that an active network cable is connected to the
workstation.
• Check that the Network Setup is correct. Refer to Connecting to
the Network on page 10.
Cannot send an
E-mail
• Check if the machine is connected on the network as a printer.
• Check that E-mail is enabled. Refer to E-mail Setup on page 14.
Paper jams
• Load the paper in the paper trays with the seam side of the
paper up.
• Load the paper in the Bypass Tray with the seam side down.
• If the paper curls excessively, flip the paper over in the applica-
ble paper tray.
• Use paper from a fresh package.
Cannot fax a
document
• Ensure your machine is connected to a working telephone line
and check for a dial tone.
• Check that Fax is enabled. Refer to Fax Setup on page 16.

Xerox Phaser 3635MFP Specifications

General

Network ready	Yes
Dimensions (WxDxH)	472 x 478 x 54 mm
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	Scan
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Digital sender	No
Maximum duty cycle	75000 pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Scan to	E-mail, Fax, FTP, USB
Maximum scan area	220 x 300 mm
Image formats supported	JPG, TIF
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	199
Paper input type	Paper tray
Total input capacity	550 sheets
Total output capacity	250 sheets
Maximum number of input trays	3
Auto document feeder (ADF) input capacity	60 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Security algorithms	802.1x RADIUS, HTTPS
Supported network protocols (IPv4)	FTP, HTTP, HTTPs, LPR, SNMPv1, SNMPv2, SNMPv3, TCP/IP, UDP
Internal memory	512 MB
Card reader integrated	-
Internal storage capacity	80 GB
Sound pressure level (printing)	59 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	15 W
Power consumption (PowerSave)	55 W
Power consumption (average operating)	600 W
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Professional, Windows XP Professional x64
Storage temperature (T-T)	10 - 32 °C
Operating temperature (T-T)	16 - 30 °C
Storage relative humidity (H-H)	20 - 80 %
Operating relative humidity (H-H)	30 - 70 %
Sustainability certificates	ENERGY STAR
Certification	CE, FCC, RoHS