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Xerox Phaser 3635MFP User Manual

Xerox Phaser 3635MFP
270 pages
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i
Phaser 3635MFP
Introduction
Draft 4
Introduction
About This Manual .......................................................................................................... iii
Warnings, Cautions And Notes....................................................................................... iii
Safety Precautions.......................................................................................................... iv
Health and Safety Incident reporting............................................................................... v
Translation of Warnings .................................................................................................. vi

Table of Contents

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Xerox Phaser 3635MFP Specifications

General IconGeneral
Network readyYes
Dimensions (WxDxH)472 x 478 x 54 mm
Networking featuresFast Ethernet
All-in-one functionsCopy, Fax, Print, Scan
Color all-in-one functionsScan
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)9 s
Print speed (black, normal quality, A4/US Letter)33 ppm
Digital senderNo
Maximum duty cycle75000 pages per month
Page description languagesPCL 5e, PCL 6, PostScript 3
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Scan toE-mail, Fax, FTP, USB
Maximum scan area220 x 300 mm
Image formats supportedJPG, TIF
FaxingMono faxing
Modem speed33.6 Kbit/s
Fax coding methodsJBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)199
Paper input typePaper tray
Total input capacity550 sheets
Total output capacity250 sheets
Maximum number of input trays3
Auto document feeder (ADF) input capacity60 sheets
Maximum print size216 x 356 mm
Paper tray media typesBond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)A4, A5
Maximum ISO A-series paper sizeA4
DisplayLCD
Market positioningBusiness
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantity1
Security algorithms802.1x RADIUS, HTTPS
Supported network protocols (IPv4)FTP, HTTP, HTTPs, LPR, SNMPv1, SNMPv2, SNMPv3, TCP/IP, UDP
Internal memory512 MB
Card reader integrated-
Internal storage capacity80 GB
Sound pressure level (printing)59 dB
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)15 W
Power consumption (PowerSave)55 W
Power consumption (average operating)600 W
Mac operating systems supportedMac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Windows operating systems supportedWindows 2000, Windows 2000 Professional, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Professional, Windows XP Professional x64
Storage temperature (T-T)10 - 32 °C
Operating temperature (T-T)16 - 30 °C
Storage relative humidity (H-H)20 - 80 %
Operating relative humidity (H-H)30 - 70 %
Sustainability certificatesENERGY STAR
CertificationCE, FCC, RoHS

Summary

Introduction

About This Manual

Explains the structure and purpose of the service manual, covering its sections.

Section 1 Service Call Procedures

Details procedures for initiating and completing a service call.

Section 2 Status Indicator Repair Analysis Procedures

Contains procedures for diagnosing and isolating faults.

Section 3 Image Quality

Covers procedures for diagnosing and repairing image quality faults.

Section 4 Repairs/Adjustments

Provides instructions for part removal, replacement, and adjustment.

Section 5 Parts List

Lists and illustrates all spare parts for the machine.

Section 6 General Procedures / Information

Contains general procedures, product specifications, and information.

Section 7 Wiring Data

Provides wiring diagrams for the machine's electrical systems.

Section 8 Accessories

Details any accessories available for the machine.

Warnings, Cautions And Notes

Defines the usage of warnings, cautions, and notes in the manual.

ESD caution symbol

Symbol indicating susceptibility to electrostatic discharge damage.

Laser radiation warning symbol

Symbol indicating a laser radiation hazard warning.

Safety Precautions

Safety Precautions

Lists general precautions to prevent personal injury and equipment damage.

ESD Precautions

Details precautions for handling electrostatically sensitive devices (ESDs).

Lithium Battery Precautions

Outlines precautions for handling and replacing lithium batteries.

Health and Safety Incident reporting

I. Summary

Defines requirements for notifying health and safety incidents.

III. Objective

States the goal of prompt incident resolution and regulatory compliance.

V. Requirements

Outlines initial reporting procedures and responsibilities for incidents.

Translation of Warnings

WARNING

General definition for warnings about potential personal injury.

DANGER

General definition for warnings about severe personal injury or death.

AVVERTENZA

Italian definition for warnings about potential personal injury.

VORSICHT

German definition for warnings about potential personal injury.

AVISO

Spanish definition for warnings about potential personal injury.

1 Service Call Procedures

Section detailing the steps for service calls.

SCP 1 Initial Actions

Initial actions for a service call to gather machine information.

WARNING

Warns about electrical and moving part hazards during service.

WARNING

Warns about working in confined spaces and the need for adequate space.

1 Service Call Procedures

SCP 1 Initial Actions

Gathers machine performance information at the start of a service call.

SCP 2 First Call Actions

Procedures for the initial service call, including checks.

SCP 3 Normal Call Actions

Actions to determine the reason for a service call.

SCP 4 Fault Analysis

Used to identify the cause of a fault in the machine.

SCP 5 Subsystem Maintenance

Provides information on component life and maintenance.

SCP 6 Final Actions

Evaluates system operation and completes the service call.

SCP 7 Machine Configurations and Options

Details machine configurations and available options.

SCP 3 Normal Call Actions

Procedure

Steps for determining the cause of a service call.

SCP 4 Fault Analysis

Procedure

Steps for diagnosing and repairing subsystem faults.

Fault Codes

Instructions for handling displayed fault codes.

Power Failure

Procedure for addressing machine power failures.

Boot Failure

Procedure for handling machine boot cycle failures.

UI Faults

Procedure for addressing User Interface display issues.

Fax Faults

Procedure for diagnosing fax-related faults.

Stapler Faults

Procedure for addressing stapler malfunctions.

Copying Faults

Procedure for resolving incorrect copying results.

Audible Noise

Procedure for diagnosing unusual machine noises.

Overheating or Smells

Procedure for addressing overheating or unusual odors.

Image Quality Defects

Procedure for diagnosing image quality issues.

Additional Information

GP 1 Diagnostics Entry

Procedure for entering the diagnostic mode.

GP 2 Fault Codes and History Files

Explanation of fault code structure and history files.

GP 3 Machine Status

Procedure for checking the machine status.

GP 4 System Administration Tools

Tools available for system administration.

GP 5 Reports

Details the various reports available for the machine.

GP 6 Firmware Upgrade

Procedure for upgrading the machine's firmware.

GP 7 Machine Specifications

Provides detailed machine specifications.

GP 8 DADF Document Feeding Specifications

Lists specifications for documents fed through the DADF.

GP 9 Paper and Media Specifications

Lists specifications for paper and media types.

GP 10 General Disassembly Precautions

General precautions for disassembling and reassembling components.

GP 11 Service Information

Provides machine hardware and software information.

GP 12 User Interface Tests Description

Describes the user interface tests available.

GP 13 Installation Space Requirements

Outlines space requirements for safe operation and service access.

GP 14 Glossary of Terms, Acronyms and Abbreviations

Glossary of technical terms, acronyms, and abbreviations.

GP 15 Shading Test

Procedure to test the CCD for image quality analysis.

GP 16 High Frequency Service Items

Details HFSI history viewing and settings modification.

GP 17 Restriction of Hazardous Substances (RoHS)

Provides information on RoHS Directive compliance.

GP 18 Scan Edge

Procedure to test the document edge detection routine.

SCP 5 Subsystem Maintenance

Procedure

Steps for performing subsystem maintenance.

Component Life

Details component life expectancies for the machine.

SCP 6 Final Actions

Procedure

Steps to evaluate system operation and complete a service call.

2 Status Indicator RAPs

Chain 1 - Standby Power

Lists faults related to standby power.

Chain 2 - User Interface

Lists faults related to the user interface.

Chain 3 - Machine Run Control

Lists faults related to machine run control.

Chain 5 - DADF

Lists faults related to the Document Automatic Document Feeder.

Chain 6 - LSU

Lists faults related to the Laser Scanner Unit.

Chain 7 - Paper Supply

Lists faults related to paper supply from trays.

Chain 8 - Paper Transport

Lists faults related to paper transport mechanisms.

Chain 9 - Xerographics

Lists faults related to the xerographic process.

Chain 10 - Fusing and Copy/Print Transport

Lists faults related to fusing and transport.

Chain 14 - Scanner

Lists faults related to the scanner unit.

Chain 15 - Scan to Email

Lists faults related to the scan to email function.

Chain 17 - Network Controller

Lists faults related to the network controller.

Chain 20 - Fax

Lists faults related to the fax function.

OF - Other Faults

Miscellaneous faults not categorized elsewhere.

01-100 Door Open RAP

Procedure

Steps to resolve the front door open error.

01-110 Fuser Door Open RAP

Procedure

Steps to resolve the fuser door open error.

01-700 Stapler Door Open RAP

Procedure

Steps to resolve the stapler door open error.

01A Power Failure RAP

Procedure

Steps to identify the cause of a power supply failure.

02-100, 200 USB Faults RAP

Procedure

Steps to resolve USB device faults.

03-200, 210, 220, 230, 240, 250 MSOK Faults RAP

Messages

Lists MSOK fault messages and recommended actions.

03-300, 310, 320, 330, 340 OSOK Faults RAP

Messages

Lists OSOK fault messages and recommended actions.

03-410, 411, 412 Tray 1 Paper Information Mismatch RAP

Procedure

Steps to resolve tray 1 paper information mismatch errors.

03-420, 421, 422 Tray 2 Paper Information Mismatch RAP

Procedure

Steps to resolve tray 2 paper information mismatch errors.

03-450 Bypass Tray Paper Information Mismatch RAP

Procedure

Steps to resolve bypass tray paper information mismatch.

03-510, 520, 558, 559 Foreign Device Interface Fault RAP

Procedure

Steps to resolve foreign device interface faults.

03-600 Memory Failure RAP

Procedure

Steps to resolve memory access failures.

03-800 Check HDD RAP

Procedure

Steps to resolve hard disk drive faults.

03-900 Main PWB to GUI Communications Fault RAP

Procedure

Steps to resolve UI to Main PWB communication errors.

03-940 Main PWB to Tray 2 Communications Fault RAP

Procedure

Steps to resolve Main PWB to Tray 2 communication errors.

03-970 Main PWB Watchdog Detects Software Lockup RAP

Procedure

Steps to resolve Main PWB software lockup issues.

05-100 DADF Jam 1 RAP

Procedure

Steps to resolve DADF lead edge jam issues.

05-500 DADF Jam 5 RAP

Procedure

Steps to resolve DADF door open during operation errors.

05-600 DADF Jam 6 RAP

Procedure

Steps to resolve DADF sensor actuation errors.

05-700 DADF Jam 7 RAP

Procedure

Steps to resolve oversize document feeding errors in DADF.

05-900 DADF Jam 0 RAP

Procedure

Steps to resolve DADF lead edge registration timing issues.

05-920 DADF Door Open RAP

Procedure

Steps to resolve DADF door open errors.

06-100, 06-200 LSU Error RAP

Procedure

Steps to resolve LSU errors, including laser beam detection.

07-110 Paper Empty at Tray 1 RAP

Procedure

Steps to resolve tray 1 paper empty detection errors.

07-130 Jam 0 From Tray 1 RAP

Procedure

Steps to resolve paper jams in the tray 1 feed area.

07-210 Paper Empty at Tray 2 RAP

Procedure

Steps to resolve tray 2 paper empty detection errors.

07-230 Jam 0 From Tray 2 RAP

Procedure

Steps to resolve paper jams in the tray 2 feed area.

07-231 Check the Tray Feed Area RAP

Procedure

Steps to check for paper jams in the tray 2 feed area at power on.

07-500 Paper Empty at Bypass Tray RAP

Procedure

Steps to resolve bypass tray paper empty detection errors.

07-530 Jam 0 From the Bypass Tray RAP

Procedure

Steps to resolve registration sensor issues with bypass tray paper.

08-100 Jam 1 RAP

Procedure

Steps to resolve fuser exit sensor actuation jams.

08-200 Jam in Tray RAP

Procedure

Procedure for resolving paper jams in the tray 2 feed area.

08-500 Jam 2 RAP

Procedure

Steps to resolve fuser exit sensor actuation jams.

08-600 Duplex Jam 0 RAP

Procedure

Steps to resolve duplex jam 1 sensor actuation issues.

08-610 Duplex Jam 1 RAP

Procedure

Steps to resolve duplex jam 1 sensor registration timing issues.

08-700 Out Bin Full RAP

Procedure

Steps to resolve exit tray full errors.

09-100 Toner Low RAP

Procedure

Actions for when the print cartridge is almost empty.

09-350 Print Cartridge Warning RAP

Procedure

Actions for when the print cartridge is near end of life.

09-450 Replace Drum RAP

Procedure

Procedure for replacing the drum at end of life.

09-550, 820, 830 Print Cartridge Communications Error RAP

Procedure

Steps to resolve print cartridge communication errors.

10-100, 200 Open Fuser Error/Low Heat Error RAP

Procedure

Steps to resolve fuser errors related to operating temperature.

10-300 Over Heat Error RAP

Procedure

Steps to resolve fuser overheating errors.

10-500 Fuser Warning RAP

Procedure

Actions for when the fuser assembly is near end of life.

10-510 Replace Fuser RAP

Procedure

Procedure for replacing the fuser assembly.

14-100 CCD Lock RAP

Procedure

Steps to resolve mechanical faults with the CCD module.

15-100 to 15-500 Scan to E-mail Faults RAP

Procedure

Steps to resolve scan to email function faults.

15-100 Group Name has no Assigned Email Addresses

Resolves issues with unassigned email addresses for group names.

15-110 Email Send Failed

Addresses email transmission failures from the SMTP server.

15-120 Invalid Recipient Email Address

Resolves issues with invalid or restricted recipient email addresses.

15-130 Mail Too Large

Addresses issues when scanned mail exceeds size limits.

15-140 Invalid Email Address

Resolves problems with improperly formatted email IDs.

15-150 Group Not Available

Addresses issues when a selected group number is unavailable.

15-160 Memory Full

Resolves issues when HDD is full during scan to email.

15-170 Memory Full

Addresses insufficient memory for job preparation.

15-200 Network Controller Error

Resolves NIC errors during SMTP or network operations.

15-300 Network Connection Failure

Addresses network connection failures during SMTP or LDAP.

15-310 Authentication Failure

Resolves invalid user name or password errors.

15-320 Mail Server Connection Failure

Addresses failures to contact the SMTP server.

15-330 DNS Connection Failure

Resolves failures to contact the DNS system.

15-340 Mail Exceed Server Support

Addresses issues with mail size exceeding server limits.

15-400 LDAP Communication Failure

Addresses failures to contact the LDAP server.

15-410 LDAP Search Failed

Resolves LDAP server transmission errors.

15-420 LDAP Search Timeout Exceeded

Addresses LDAP search timeout issues.

15-430 No Matching Entries in LDAP Directory

Resolves issues where LDAP server cannot match entries.

15-500 Session Timeout

Addresses session timeouts due to inactivity.

17-100 to 610 Network Controller Faults RAP

Procedure

Steps to resolve network controller problems.

17-100 IP Address is Conflicted

Resolves IP address conflicts with other devices.

17-110 Connection Error

Addresses errors when establishing a server connection.

17-120 Server Not Found

Resolves issues where the designated server is not found.

17-130 Login Error

Addresses failures to log in to a designated server.

17-140 Access Denied

Resolves permission errors during server access.

17-150 Lock Exists

Addresses issues when the *.lck directory already exists.

17-200 Network Cable is Disconnected

Resolves issues related to a disconnected network cable.

17-400 User Cancelled

Addresses user cancellation of network scan jobs.

17-500 Document Jam Occurred

Resolves document jams during scan operations.

17-510 Operation Error

Addresses errors when sending image files.

17-600 Filename is Too Long

Resolves issues with file names exceeding destination limits.

17-610 Scan File Exists

Addresses existing file names on the destination server.

17-700 to 810 Server Error RAP

Procedure

Steps to resolve server errors related to IP address assignment.

17-900 802.1X Authentication Error RAP

Procedure

Steps to resolve 802.1X authentication failures.

20-100 to 20-900 Fax Faults RAP

Procedure

Steps to resolve various fax function faults.

20-100 Communication Error

Addresses fax transmission or reception communication failures.

20-110 Mailbox Error

Resolves issues with mailbox communication availability.

20-120 Scanning Error

Addresses scanning errors during manual fax dialing.

20-200 Group Not Available

Resolves issues with unavailable group locations.

20-300 Incompatible

Addresses incompatibility with remote party features.

20-400 Line Busy

Resolves issues with busy remote fax lines.

20-410 Line Error

Addresses phone line problems affecting fax transmission.

20-500 Memory Full

Resolves issues when fax data memory is full.

20-550 Low Memory

Addresses low available fax memory.

20-600 No Answer

Resolves failures to connect to remote fax after redial attempts.

20-700 Number Not Assigned

Addresses issues with unassigned speed dial numbers.

20-800 Power Failure

Resolves issues where user memory is lost during power outages.

20-900 Retry Redial

Indicates machine waiting to re-dial.

Final Actions

Final steps for fax fault resolution.

20A Fax Faults Without a Code RAP

Procedure

Steps to resolve fax faults without a displayed code.

OF1 Audible Noise RAP

Procedure

Steps to isolate and identify sources of unusual machine noises.

Possible Causes and Potential Solutions

Lists potential causes and solutions for noises.

Squeaks

Addresses squeaking noises, listing causes and solutions.

Unusual Noise from the Scanner Assembly

Addresses unusual scanner noises, listing causes and solutions.

OF2 UI Touch Screen Error RAP

Procedure

Steps to resolve UI touch screen errors.

OF3 Air Systems RAP

Procedure

Steps to diagnose faulty machine fans.

OF4 Copying Error RAP

Procedure

Steps to resolve incorrect copying results from specific features.

OF5 Stapler Fault RAP

Procedure

Steps to resolve stapler operational failures.

OF6 Unable to Boot RAP

Procedure

Steps to resolve machine boot failures.

OF7 Main PWB Check RAP

Procedure

Procedure to check the main PWB before replacement.

PWB Checks

Steps to diagnose input/output voltage faults of the main PWB.

Software Checks

Steps to clear memory or software faults.

Final Actions

Final steps after performing software checks.

3 Image Quality RAPs

IQ1 Image Quality Entry RAP

Determines the source of an image quality problem.

IQ2 Blank Copies RAP

Used when the machine produces blank copies.

IQ3 Black Copies or Prints RAP

Used when the machine produces black copies and prints.

IQ4 Blurred Image From the Scanner RAP

Used when the scanner produces blurred images.

IQ5 Vertical Black Lines or Bands RAP

Used for black lines or bands along the process direction.

IQ6 Vertical White Lines RAP

Used for white lines along the process direction.

IQ7 Light Image RAP

Used when the machine produces light images.

IQ8 Dark Image RAP

Used when the machine produces dark images.

IQ9 Background RAP

Used for dark or spotted backgrounds.

IQ10 Ghost Images RAP

Used when printed sheets have ghost images.

IQ11 Stains on Back of Paper RAP

Used for stains on the non-image side of the paper.

IQ12 Poor Fusing RAP

Used when the image is improperly fused.

IQ13 Partial Blank Image (Not Periodic) RAP

Used for blank areas not forming a regular pattern.

IQ14 Partial Blank Image (Periodic) RAP

Used for blank areas forming a regular pattern.

IQ15 Different Image Density (Left and Right) RAP

Used for varying image density across the process direction.

IQ16 Horizontal Bands RAP

Used for bands appearing across the process direction.

IQ17 Periodic Printing Defects Check RAP

Used for regular black or white defects across the process direction.

IQ18 DADF Lead Edge Offset RAP

Used for lead edge offset issues with DADF copies.

IQ19 Poor Registration RAP

Used when copies are poorly registered.

Image Quality Specifications

IQS 1 Solid Area Density

Specifies requirements for solid area density on prints.

IQS 2 Skew

Specifies requirements for print skew.

IQS 3 Registration

Specifies requirements for image registration.

4 Repairs and Adjustments

REPs 1 - Standby Power

Procedures for components related to standby power.

REPs 2 - User Interface

Procedures for components related to the user interface.

REPs 3 - Machine Run Control

Procedures for machine run control components.

REPs 4 - Main Drives

Procedures for main drive assembly components.

REPs 5 - DADF

Procedures for DADF components.

REPs 6 - LSU

Procedures for LSU components.

REPs 7 - Paper Supply

Procedures for paper supply components.

Chain 8 - Paper Transport

Procedures for paper transport components.

REPs 9 - Xerographics

Procedures for xerographic components.

REPs 10 - Fusing and Copy/Print Transport

Procedures for fusing and transport components.

REPs 14 - Scanner

Procedures for scanner components.

REPs - 28 External Covers

Procedures for removing external covers.

ADJs 1 - Standby Power

Adjustments related to standby power.

ADJs 5 - Document Transport

Adjustments related to the document transport system.

ADJs 8 - Paper Transport

Adjustments related to the paper transport system.

REP 3.1 Main PWB

Removal

Steps to remove the Main PWB.

Replacement

Steps to replace the Main PWB.

REP 4.1 Main BLDC Motor

Removal

Steps to remove the Main BLDC motor.

Replacement

Steps to replace the Main BLDC motor.

REP 5.1 DADF Door Open Sensor

Removal

Steps to remove the DADF door open sensor.

Replacement

Steps to replace the DADF door open sensor.

REP 5.2 DADF Lift Solenoid

Removal

Steps to remove the DADF lift solenoid.

REP 5.3 DADF Registration and Scan Sensors

Removal

Steps to remove DADF registration and scan sensors.

Replacement

Steps to replace DADF registration and scan sensors.

REP 5.4 DADF Transport Assembly and DADF Feed Assembly

Removal

Steps to remove DADF transport and feed assemblies.

REP 5.5 DADF Drive Assembly

Removal

Steps to remove the DADF drive assembly.

Replacement

Steps to replace the DADF drive assembly.

REP 5.6 DADF Paper Length Sensor

Removal

Steps to remove the DADF paper length sensor.

Replacement

Steps to replace the DADF paper length sensor.

REP 5.7 Pickup Assembly

Removal

Steps to remove the pickup assembly.

Replacement

Steps to replace the pickup assembly.

REP 6.1 LSU

Removal

Steps to remove the LSU component.

Replacement

Steps to replace the LSU component.

REP 6.2 LSU Interlock Switch

Removal

Steps to remove the LSU interlock switch.

Replacement

Steps to replace the LSU interlock switch.

REP 7.1 Bypass Feed Assembly

Removal

Steps to remove the bypass feed assembly.

Replacement

Steps to replace the bypass feed assembly.

REP 7.2 Registration Solenoid and Tray 1 Pickup Solenoid

Removal

Steps to remove registration and tray 1 pickup solenoids.

Replacement

Steps to replace solenoids.

REP 7.3 Bypass Pickup Roll

Removal

Steps to remove the bypass pickup roll.

Replacement

Steps to replace the bypass pickup roll.

REP 7.4 Tray 2 Feed Motor and Pickup Solenoid

Removal

Steps to remove tray 2 feed motor and pickup solenoid.

Replacement

Steps to replace tray 2 feed motor and pickup solenoid.

REP 7.5 Bypass Paper Empty Sensor

Removal

Steps to remove the bypass paper empty sensor.

Replacement

Steps to replace the bypass paper empty sensor.

REP 8.1 Registration Roll Clutch

Removal

Steps to remove the registration roll clutch.

Replacement

Steps to replace the registration roll clutch.

REP 9.1 CRUM PWB

Removal

Steps to remove the CRUM PWB.

Replacement

Steps to replace the CRUM PWB.

REP 10.1 Duplex Motor

Removal

Steps to remove the duplex motor.

Replacement

Steps to replace the duplex motor.

REP 10.2 Exit Motor

Removal

Steps to remove the exit motor.

Replacement

Steps to replace the exit motor.

REP 10.3 Front Duplex Guide Assembly

Removal

Steps to remove the front duplex guide assembly.

REP 10.4 Exit Roll and Exit Idler Assemblies

Removal

Steps to remove exit roll and idler assemblies.

Replacement

Steps to replace exit roll and idler assemblies.

REP 10.5 Fuser Terminal

Removal

Steps to remove the fuser terminal.

Replacement

Steps to replace the fuser terminal.

REP 10.6 Heat Lamp

Removal

Steps to remove the heat lamp.

REP 14.1 Scanner Assembly

Removal

Steps to remove the scanner assembly.

Replacement

Steps to replace the scanner assembly.

REP 14.2 Scanner Components

Removal

Steps to remove scanner components.

REP 28.1 External Covers

Removal

Steps to remove external covers.

Replacement

Steps to replace external covers.

REP 28.2 Outbin Assembly

Removal

Steps to remove the outbin assembly.

REP 28.3 Front Mid Cover

Removal

Steps to remove the front mid cover.

Replacement

Steps to replace the front mid cover.

ADJ 1.1 Machine Settings

Purpose

Explains the purpose of setting up the machine correctly.

Procedure

Outlines how to access machine settings.

ADJ 5.1 DADF Side Edge Registration Adjustment

Purpose

Explains how to set DADF side edge registration.

Procedure

Steps to adjust DADF side edge registration.

ADJ 8.1 Lead Edge Registration Adjustment

Purpose

Explains how to measure and adjust lead edge registration.

Check

Steps to check lead edge registration.

Adjustment

Steps to adjust lead edge registration.

ADJ 8.2 Side Edge Registration Adjustment

Purpose

Explains how to measure and adjust side edge registration.

Check

Steps to check side edge registration.

Adjustment

Steps to adjust side edge registration.

5 Parts List

PL 1 - Standby Power

Parts list for standby power components.

PL 2 - User Interface

Parts list for user interface components.

PL 3 - Machine Run Control

Parts list for machine run control components.

PL 4 - Main Drive Assembly

Parts list for main drive assembly components.

PL 5 - DADF

Parts list for DADF components.

PL 6 - Imaging

Parts list for imaging components.

PL 7 - Paper Supply

Parts list for paper supply components.

PL 8 - Paper Transport

Parts list for paper transport components.

PL 9 - Xerographics

Parts list for xerographic components.

PL 10 - Fusing and Copy/Print Transportation

Parts list for fusing and transport components.

PL 14 - Scanner

Parts list for scanner components.

PL 28 - Main Covers

Parts list for main covers.

6 General Procedures and Information

GP 1 Diagnostics Entry

Procedure for entering the diagnostic mode.

GP 2 Fault Codes and History Files

Explanation of fault code structure and history files.

GP 3 Machine Status

Procedure for checking the machine status.

GP 4 System Administration Tools

Tools available for system administration.

GP 5 Reports

Details the various reports available for the machine.

GP 6 Firmware Upgrade

Procedure for upgrading the machine's firmware.

GP 7 Machine Specifications

Provides detailed machine specifications.

GP 8 DADF Document Feeding Specifications

Lists specifications for documents fed through the DADF.

GP 9 Paper and Media Specifications

Lists specifications for paper and media types.

GP 10 General Disassembly Precautions

General precautions for disassembly and reassembly.

GP 11 Service Information

Provides machine hardware and software information.

GP 12 User Interface Tests Description

Describes the user interface tests available.

GP 13 Installation Space Requirements

Outlines space requirements for safe operation and service access.

GP 14 Glossary of Terms, Acronyms and Abbreviations

Glossary of technical terms, acronyms, and abbreviations.

GP 15 Shading Test

Procedure to test the CCD for image quality analysis.

GP 16 High Frequency Service Items

Details HFSI history viewing and settings modification.

GP 17 Restriction of Hazardous Substances (RoHS)

Provides information on RoHS Directive compliance.

GP 18 Scan Edge

Procedure to test the document edge detection routine.

GP 1 Diagnostics Entry

Purpose

Describes how to enter and exit the diagnostic mode.

Procedure

Step-by-step guide for entering the diagnostic mode.

How to Enter Diagnostics

Instructions for accessing the diagnostic mode.

Diagnostic Screen

Details the diagnostic screen and available routines.

How to Exit From Diagnostics

Instructions for exiting the diagnostic mode.

GP 2 Fault Codes and History Files

Purpose

Explains fault code structure and history contents.

Description

Describes accessing and viewing fault history.

Procedure

Steps for accessing fault history.

Function and Fault Codes

Explains the prefixes for function and fault codes.

Machine Status Button Fault History

How to view recent faults via the Machine Status key.

GP 3 Machine Status

Purpose

Describes the machine information that is available.

Procedure

Steps to access machine information.

GP 4 System Administration Tools

Purpose

Describes the available system administration tools.

Procedure

Steps to access system administration tools.

GP 5 Reports

Purpose

Details the various reports available for the machine.

System Configuration

Report showing system data settings and machine settings.

Email Send

Report showing specific information concerning scan to email activities.

User Authentication

Report showing authentication for scan to email.

Local Address Book Members

Report showing all email addresses in the local address book.

Group Address Book Members

Report showing groups and associated email addresses.

All Above Reports

Prints all listed reports.

Fax Phone Book

Report showing stored telephone numbers.

Fax Transmission

Report on the most recent 50 fax transmissions.

Fax Receive

Report on the most recent 50 fax receptions.

Fax Broadcast

Report on fax job success or failure.

Fax Protocol

Report on last fax job protocol information.

Fax Multipoll

Report on polling fax job success or failure.

Junk Fax List

Report showing junk faxes.

Pending Jobs

Report on stored documents for delayed activity.

Fax Options

Report on fax options and their current settings.

Billing/Meters

Report on the machine's total print count.

Auditron

Report on electronic auditron accounts and counters.

Xerox Standard Accounting

Report on user account activity.

All Accounting Reports

Prints the Auditron and Xerox Standard Accounting lists.

Email Confirmation

Report printed after connecting to the mail server.

All Email Reports

Prints all available email reports.

Call for Assistance

Information required by the call center for service requests.

Help List

Brief description of machine functions and commands.

Error Messages

Report on fault codes generated by the machine.

Last 40 Error Messages

Report showing the last 40 fault codes.

GP 6 Firmware Upgrade

Purpose

Details the firmware upgrade procedure.

Procedure

Steps for upgrading firmware via USB.

GP 7 Machine Specifications

Table 1 General specifications

Table of general machine specifications.

Table 2 Fax specifications

Table of fax specifications.

Table 3 Scanner specifications

Table of scanner specifications.

GP 8 DADF Document Feeding Specifications

Purpose

Lists specifications for documents fed through the DADF.

Specifications

Refers to table for DADF specifications.

GP 9 Paper and Media Specifications

Purpose

Lists specifications for paper and media sizes.

Procedure

Refers to paper and media specifications.

Paper Specifications

Details paper specifications and tray settings.

Table 1 Paper and media specifications

Table of paper and media types and input sources.

Table 2 Paper or media weights

Table detailing paper or media weights.

Transparency Specification

Specifications for transparency usage.

Envelope Specification

Specifications for envelope usage.

Label Specification

Specifications for label usage.

GP 10 General Disassembly Precautions

Purpose

General precautions for disassembly and reassembly.

Procedure

Important notes for servicing components.

GP 11 Service Information

Purpose

Provides machine hardware and software information.

Procedure

Steps to access service information.

GP 12 User Interface Tests Description

Purpose

Describes user interface tests available in GP 4 and dC305.

Procedure

Refers to relevant procedures for UI tests.

User Interface Button Test

Verifies the functionality of user interface buttons.

Audio Tone Test

Verifies the functionality of the user interface audio tone.

LED Indicator Test

Verifies the functionality of user interface LEDs.

Touch Area Test

Verifies the functionality of the user interface touch screen.

Display Pixel Test

Verifies the functionality of the LCDM.

Video Memory Test

Verifies the SRAM used by the video controller.

Reset User Interface

Procedure to reset the user interface.

Application Checksum Verification

Checks UI application software checksum.

Touch Screen Calibration

Re-calibrates the touch screen.

GP 13 Installation Space Requirements

Purpose

Outlines space requirements for safe operation and service.

WARNING

Warning about working in confined spaces.

USA and Canada.

Specific space requirements for hallways and exit routes.

Procedure

Refers to machine height, weight, and dimensions.

Machine Height

Details the height of the machine with DADF and trays.

Machine Weight

Details the weight of the machine and accessories.

Machine Dimensions and Installation Space Requirements

Provides dimensions for safe operation and workspace.

Machine Dimensions and Installation Space Requirements

Table 1 Working space requirements

Table showing required working space dimensions.

GP 14 Glossary of Terms, Acronyms and Abbreviations

Refer to Table 1.

Refers to the table for glossary terms.

GP 15 Shading Test

Use this procedure to test the CCD.

Explains the purpose of the shading test.

Procedure

Steps for performing the shading test.

GP 16 High Frequency Service Items

Purpose

Provides methods to view HFSI history and change settings.

Procedure

Steps to access and modify HFSI settings.

GP 17 Restriction of Hazardous Substances (RoHS)

Purpose

Provides information on the RoHS Directive.

The hazardous substances are:

Lists hazardous substances regulated by RoHS.

Identification of a RoHS Compliant Machine

Information on identifying RoHS compliant machines.

GP 18 Scan Edge

Use this procedure to test the document edge detection routine.

Explains the purpose of the scan edge test.

Procedure

Steps for performing the scan edge test.

dC001 Reset Auditron Master PIN

Purpose

Resets the Auditron and System Administration password.

Procedure

Steps to reset the Auditron Master PIN.

dC109 Embedded Fax Protocol Report

Purpose

Allows printing and analysis of the Fax protocol report.

Procedure

Steps to print and analyze the Fax protocol report.

Analyse the Fax Protocol Report.

Guides on analyzing the fax protocol report content.

dC131 NVM Read/Write

Purpose

Reviews and modifies machine configuration parameters stored in NVM.

Description

Explains NVM item identification using chain and location codes.

Procedure

Steps for accessing and using NVM Read/Write function.

NVM Initialization - Copier

Purpose

Resets copier NVM settings to default.

Procedure

Steps to initialize copier NVM settings.

Table 1 Copier NVM

Table of copier NVM settings.

NVM Initialization - Network

Purpose

Resets network settings to default.

Procedure

Steps to initialize network NVM settings.

NVM Initialization - Fax Card

Purpose

Resets fax card NVM settings to default.

Procedure

Steps to initialize fax card NVM settings.

Table 2 Fax NVM

Table of fax NVM settings.

dC305 UI Test

Purpose

Initiates component testing of the local UI.

Description

Refers to GP 12 for UI test details.

Procedure

Steps for performing UI tests.

dC330 Component Control

Purpose

Shows input component status and energizes output components.

Description

Explains using codes to control components.

Input Components

Shows status of input components when codes are entered.

Output Components

Explains how components energize for set times.

Procedure

Input Codes

Tables listing input codes for diagnostics.

Table 1 Input codes 01

Input codes for Front cover interlock.

Table 2 Input codes 05

Input codes for DADF sensors.

Table 3 Input codes 06

Input codes for LSU motor status.

Table 4 Input codes 07

Input codes for tray paper empty sensors.

Output Codes

Table 5 Input codes 08

Input codes for feed sensors.

Table 6 Input codes 09

Input codes for THV bias.

Table 7 Input codes 10

Input codes for fuser temperature.

Table 8 Output codes 04

Output codes for motors and fans.

Table 9 Output codes 05

Output codes for DADF motors and solenoids.

Table 10 Output codes 06

Output codes for LSU motor and LD power.

Table 11 Output codes 08

Output codes for bypass feed solenoid and tray solenoids.

Table 12 Output codes 09

Output codes for bias voltages and SMPS fan.

Table 13 Output codes 10

Output codes for fuser functions.

Table 14 Output codes 20

Output codes for fax line functions.

dC606 Internal Print Test Patterns

Purpose

Prints internal test patterns for image quality analysis.

Procedure

Steps to print internal test patterns.

Change Tags

Purpose

Lists tag numbers for machine modifications.

Description

Describes assigned tag numbers and their purpose.

Tag Information

Information included with each tag item.

Mod / Tag Plate Location

Location of the Mod/Tag plate.

Classification Codes

Explains classification codes for tags.

Machine Tags

TAG: None issued

Indicates that no machine tags have been issued.

7 Wiring Data

Wiring Diagrams

Explains the use of wiring diagrams for fault tracing.

PWB Connector location

Shows the locations of PWB connectors.

Wiring Diagrams

Purpose

Wiring diagrams aid fault tracing and complement RAPs.

Introduction

Lists PWB connections shown in the wiring diagrams.

The wiring diagrams have the following features:

Highlights features of the wiring diagrams.

Wiring Diagram 1

Figure 1 Wiring Diagram 1

Diagram showing input power and fuser connections.

Wiring Diagram 2

Figure 2 Wiring Diagram 2

Diagram showing HVPS and sensor connections.

Wiring Diagram 3

Figure 3 Wiring Diagram 3

Diagram showing Main PWB and scanner assembly connections.

Wiring Diagram 4

Figure 4 Wiring Diagram 4

Diagram showing Main PWB and UI assembly connections.

Wiring Diagram 5

Figure 5 Wiring Diagram 5

Diagram showing Main PWB and related component connections.

Wiring Diagram 6

Figure 6 Wiring Diagram 6

Diagram showing Main PWB and Connection PWB connections.

Wiring Diagram 7

Figure 7 Wiring Diagram 7

Diagram showing Main PWB, tray 2, and bypass feed connections.

Wiring Diagram 8

Figure 8 Wiring Diagram 8

Diagram showing Main PWB and main drives assembly connections.

Wiring Diagram 9

Figure 9 Wiring Diagram 9

Diagram showing PWB, stapler, and duplex drives connections.

Wiring Diagram 10

Figure 10 Wiring Diagram 10

Diagram showing DADF connections.

PWB Connectors

Connector Locations

Shows the locations of PWB connectors.

SMPS, Figure 1

Diagram of SMPS PWB connector locations.

HVPS

Figure 2 HVPS

Diagram of HVPS PWB connector locations.

Main PWB

Figure 3 Main PWB

Diagram of Main PWB connector locations.

Connection PWB

Figure 4 Connection PWB

Diagram of Connection PWB connector locations.

UI PWB

Figure 5 UI PWB

Diagram of UI PWB connector locations.

DADF PWB

Figure 6 DADF PWB

Diagram of DADF PWB connector locations.

Tray 2 PWB

Figure 7 Tray 2 PWB

Diagram of Tray 2 PWB connector locations.

8 Accessories

ACC 1 Foreign Device Interface Installation

Information on installing the foreign device interface.

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