1-6
Phaser 3635MFP
SCP 5, SCP 6
Draft 4
Service Call Procedures
HFSI
The High Frequency Service Items are shown in Table 2. To change HFSI settings, refer to GP
16 High Frequency Service Items.
SCP 6 Final Actions
Final Actions are used to evaluate the total operation of the system and to identify the actions
required to complete the service call.
Procedure
Complete the following, if a fault is identified, return to SCP 4 Fault Analysis:
• Perform the end of call subsystem maintenance actions, SCP 5 Subsystem Maintenance.
• Exercise the machine in all modes, making copies and/or prints from all trays, utilizing the
DADF and the document glass. If a fault message is displayed or some other problem is
evident, go to SCP 4 Fault Analysis.
• Make a proof copy or print of a customer document.
• If any of the customers selections were changed, return them to the customers preferred
settings. Refer to GP 4 System Administration Tools.
• Mark off any hardware/software options and modifications installed and/or enabled on the
Tag matrix card.
• At the first service and at any subsequent service where changes are made or options are
added, print the configuration report and store it with machine log book. Discard any pre-
vious versions of the configuration report.
• Remove and destroy any copies of test patterns.
• Complete the machine service log book.
• Ensure the machine and service area are clean before leaving the customer premises.
• Provide customer training if required.
Table 2 High frequency service items
Item Component Description
The
recommended
life for new
component
installation
Parts list
reference
Print Car-
tridge Life
Page
Print cartridge The total sides of copies
and prints after the last
HFSI reset.
10k impressions PL 9.10 Item 1
Tray 1 Pickup
Roll
Tray 1 pickup
roll assembly
All sheets fed from tray 1
after last HFSI reset.
150k feeds PL 10.22 Item 14
Tray 2 Pickup
Roll
Tray 2 pickup
roll assembly
All sheets fed from tray 2
after last HFSI reset.
150k feeds PL 8.17 Item 31
Bypass
Pickup Roll
Bypass tray
retard pad
All sheets fed from the
bypass tray after last
HFSI reset.
150k feeds PL 7.10 Item 27
Transfer Roll Transfer roll The total sides of copies
and prints after the last
HFSI reset.
100k impres-
sions
PL 9.10 Item 2
Fuser Unit Fuser assem-
bly
The total sides of copies
and prints after the last
HFSI reset.
100k impres-
sions
PL 10.10 Item 1
To Next Page
Loading...
