PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
There is a network-connectivity issue. If the printer is connected to a network:
1 Verify that the Ethernet cable is connected to the
printer.
2 On the printer Ethernet connector, verify that the
green LED is On. If the green LED is not lighted,
reseat both ends of the Ethernet cable.
3 Examine the TCP/IP address in the Communication
section of the Configuration Report. For more
information, refer to Printing the Configuration
Report.
4 If the TCP/IP address is 0.0.0.0, the printer needs
more time to acquire an IP address from the DHCP
server. Wait 2 minutes, then print the Configuration
Report again.
5 If the TCP/IP address is unchanged, or begins with
169, contact your network administrator.
There is a wireless network setup or connectivity issue. Verify that the Wireless Network Adapter is installed
and properly configured. For more information, refer to
Connecting to a Wireless Network.
PRINTING TAKES TOO LONG
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The printer is set to a slower printing mode. For
example, the printer could be set to print on
heavyweight paper.
It takes more time to print on certain types of special
paper. Ensure that the paper type is set properly in the
print driver and at the printer control panel. For more
information, refer to Print Speed.
The printer is in Power Saver mode. It takes time for printing to start when the printer is
exiting Power Saver mode.
The printer may be improperly installed on the
network.
• Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then
spooling them to the printer. Spooling can slow
print speeds.
• To test the speed of the printer, print some
Information Pages such as the Demonstration Print.
If the page prints at the rated speed of the printer,
there could be a network or printer installation
issue. For additional help, contact the system
administrator.
The job is complex. Wait. No action needed.
The print-quality mode in the print driver is set to
Enhanced.
Change the print-quality mode in the print driver to
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Xerox
®
VersaLink
®
B600/B610 Printer User Guide
Troubleshooting