Troubleshooting
WorkCentre 6505 Color Laser Multifunction Printer
User Guide
208
2. Remove all jammed and creased paper from the tray.
Note: Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, remove the 
scraps.
3. Press the front cover button and open the printer cover. Confirm that there are no scraps of paper 
remaining inside the printer.
CAUTION: Prolonged exposure to light can damage the imaging unit.
WARNING: Some components inside the printer, such as the fuser and surrounding area, are hot 
and can cause burns.
4. Close the printer cover, then reinsert the trays.
CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of 
the printer.
Clearing Jams at the Duplex Unit
1. Press the front cover button and open the printer cover.
WARNING: Some components inside the printer, such as the fuser and surrounding area, are hot 
and can cause burns.
CAUTION: Prolonged exposure to light can damage the imaging unit.