Troubleshooting
224 WorkCentre 7500 Series Multifunction Printer
User Guide
Loading paper incorrectly.
Overfilling the tray.
Adjusting the paper guides improperly.
Most jams can be prevented by following a simple set of rules:
Use only supported paper. For details, see Supported Paper on page 38.
Follow proper paper handling and loading techniques.
Always use clean, undamaged paper.
Avoid paper that is curled, torn, moist, creased, or folded.
Fan the paper to separate the sheets before loading it into the tray.
Remove transparencies from the output tray immediately after printing.
Observe the paper tray fill line; never overfill the tray.
Adjust the paper guides in all trays after inserting the media. A guide that is not properly adjusted
can cause poor print quality, misfeeds, skewed prints, and printer damage.
After loading the trays, select the correct paper type and size on the control panel.
When printing, select the correct type and size in the print driver.
Store paper in a dry location.
Use only Xerox
®
paper and transparencies designed for the printer.
Avoid the following:
Paper that is specially designed for ink-jet printers with polyester coating.
Paper that is folded, wrinkled, or excessively curled.
Fanning transparencies before loading in the tray.
Loading more than one type, size, or weight of paper in a tray at the same time.
Loading punched paper or paper with folded corners or staples in the document feeder.
Overfilling the trays.
Allowing the output tray to overfill.
Allowing the output tray to fill with more than a few transparencies.
Refer to the control panel Paper and Media Information Pages for information on supported paper, or go
to www.xerox.com/paper.
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