Table 4: Known Issues (cont'd)
Area Description Comments/Recommendations
General The card is not ready when the server
boots up. If this issue is present, the
output from xbutil validate will
look like the following:
$ INFO: Validating device[0]:
INFO: Checking PCIE link
status: FAILED WARNING: Device
trained to lower spec. Expect:
Gen3x16, Current: Gen2x16
Or the card is not present when
running lspci
Potential fixes are:
• Warm reboot
• Disable fast boot in the BIOS.
xbutil
xbutil commands do not work. There
are no errors indicating this in output.
Reinstall the XRT package.
Chapter 7: Troubleshooting
UG1301 (v1.3) February 12, 2019 www.xilinx.com
Getting Started with Alveo Accelerator Cards 42