What to do if Xilinx Storage run time fails with message: Error: Failed to find Xilinx platform?
If the run time fails with the message "Error: Failed to find Xilinx platform", it indicates that the setup.sh script was not sourced. Source the script using: `source /opt/xilinx/xrt/setup.sh`.
What to do if Xilinx Alveo U250 Computer Hardware card does not show up when running lspci and the red LED is illuminated?
If the Xilinx Computer Hardware card does not show up when running lspci and the red LED on the card is illuminated, it could be that the BIOS did not recognize the card correctly upon initial installation, resulting in the red LED indicating an error. To resolve this, cold boot the server four times until the blue LED illuminates, signaling successful operation. If the red LED persists, disconnect the server's power for five minutes and repeat the cold boot process.
How to fix 'Card not found' for Xilinx Alveo U250?
If the Xilinx Computer Hardware card is not found, it could be due to several reasons: * The card may not be correctly installed. Reinstall the card following the installation instructions and check if the card shows up by typing the following Linux command: `lspci -vd 10ee:`. * The card may not be compatible with the server. Use a qualified server, referring to the Alveo U200 and U250 Data Center Accelerator Cards Data Sheet (DS962) for system compatibilities. * The maintenance USB cable may be attached. Ensure the maintenance USB cable is removed before booting the system. * The kernel version may be incompatible. Run `uname -r` to check the kernel version and ensure it matches the version listed for your OS in Chapter 4: Installing the Deployment Software.
What to do if 'Failed to open device' message appears when running xbutil for Xilinx Alveo U250?
If you see the message 'Failed to open device: 0000:3b:00.0 INFO: Found total 1 card(s); 0 are usable' when running xbutil for Xilinx Computer Hardware, it means that the driver has not loaded successfully or the card is not flashed correctly. To solve this, perform a cold reboot.
What to do if xbmgmt --flash returns the error: Specified DSA is not applicable for Xilinx Storage?
If `xbmgmt --flash` returns the error: Specified DSA is not applicable, it means that the correct type of deployment platform package is not installed. Install the correct type of deployment platform package.
Why do I see the message about dropping privileges when installing XRT for Xilinx Storage?
The message "N: Can't drop privileges for downloading as file '/root/ xrt_201802.2.1.79_16.04.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)" when installing the XRT is caused by running `sudo apt install` as root. The XRT will install correctly, despite the error. You can find more information about this error on AskUbuntu.
Why N: Can't drop privileges message appears when installing XRT for Xilinx PCI Card?
The XRT will install correctly, despite the error. You can find more information about this error on AskUbuntu.
How to fix 'Card not found' issue on Xilinx Storage?
If the Xilinx Storage card is not found, there might be several reasons: * The card may not be correctly installed. Reinstall the card following the installation instructions and check if the card shows up by typing the Linux command: `lspci -vd 10ee:.` * The card may not be compatible with the server. Ensure you are using a qualified server. Refer to the Alveo U200 and U250 Data Center Accelerator Cards Data Sheet (DS962) for system compatibilities. * The maintenance USB cable might be attached. Remove the maintenance USB cable before booting the system. * The kernel version may be incompatible. Run `uname -r` to check the kernel version. Ensure that the kernel version matches the version listed for your OS in Chapter 4: Installing the Deployment Software.
How to fix 'Specified DSA is not applicable' error when flashing Xilinx PCI Card?
If you encounter the error 'Specified DSA is not applicable' when running `xbutil flash` for your Xilinx PCI card, it indicates that the correct type of deployment shell package is not installed. Install the correct type of deployment shell package.
How to fix Xilinx PCI Card not found?
If the Xilinx PCI card is not found, it could be due to several reasons: * The card is not correctly installed. Reinstall the card following the installation instructions and check if the card shows up by typing the following Linux command: `lspci -vd 10ee:.` * The card is not compatible with the server. Use a qualified server. See Alveo U200 and U250 Data Center Accelerator Cards Data Sheet (DS962) for system compatibilities. * The maintenance USB cable is attached. Ensure the maintenance USB cable is removed before booting the system. * The kernel version is incompatible. Run `uname -r` to check the kernel version and ensure it matches the version listed for your OS in Chapter 4: Installing the Deployment Software.
Visual representation of the Alveo U200/U250 accelerator card components and connections.
Lists the key features and components of the Alveo U200 and U250 accelerator cards.
Details physical dimensions, environmental operating ranges, and electrical specifications of the cards.
Describes the recommended design methodologies for targeting the Alveo accelerator cards.
Outlines steps for creating an MCS file and programming the Alveo card using USB-JTAG.
Essential safety precautions to prevent damage from static electricity when handling the card.
Guidance for physically installing the Alveo Data Center Accelerator Cards into server hardware.
Explains the two supported FPGA configuration modes: Quad SPI flash and JTAG.
Details the Xilinx Virtex UltraScale+ FPGAs used on the Alveo U200 and U250 cards.
Describes the four independent dual-rank DDR4 interfaces and memory modules on the card.
Details the 1 Gb nonvolatile storage for FPGA configuration.
Explains the USB-based JTAG and UART interfaces for configuration and debugging.
Describes the 16-lane PCI Express edge connector and its data transfer capabilities.
Details the two 4-lane QSFP connectors for optical modules and their associated clocks.
Explains the card's status LEDs and power monitoring capabilities.
Lists European Union directives and standards applicable to the product.
Covers EMC characteristics and safety requirements based on IEC standards.
Explains WEEE, RoHS, and CE markings on the product.
Points to Xilinx support, DocNav, and Design Hubs for further information.
Lists related Xilinx documents, product websites, and external resources.
Disclaimer regarding the use of products in automotive safety-critical applications.
General| Product Family | Alveo |
|---|---|
| Model | U250 |
| FPGA Architecture | UltraScale+ |
| Memory Interface | DDR4 |
| System Memory | 64 GB |
| Memory Bandwidth | 77 GB/s |
| PCIe Interface | PCIe Gen 3 x16 |
| Maximum Power | 225W |
| Cooling | Active |
| Operating Temperature | 0°C to 35°C |
| Form Factor | Full-height |
| Applications | Data center, machine learning, video processing |
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