Table 3: Card Troubleshooting (cont'd)
Issue Potential Cause Fix
XRT package fails to install in
CentOS7.4 or CentOS7.5
Kernel development headers are
missing. The XRT package is missing a
dependency on kernel-devel and
kernel-headers.
Manually install kernel-devel and
kernel-header with yum install:
$ sudo yum install kernel-
headers-`uname -r`
$ sudo yum install kernel-
devel-`uname -r`
Note: Do not run sudo yum upgrade.
This will update the kernel-headers to an
incompable version.
Flashing the card does not complete
after 20 minutes .
The flash operation has failed. Perform cold-reboot and then re-flash
the card.
Run time fails with following message:
Error: Failed to find Xilinx
platform
Failed to source the setup.sh script. Source /opt/xilinx/xrt/setup.sh
When installing XRT, you see the
following message:
N: Can't drop privileges for
downloading as file '/root/
xrt_201802.2.1.79_16.04.deb'
couldn't be accessed by user
'_apt'. - pkgAcquire::Run
(13: Permission denied)
This is caused by running sudo apt
install as root.
The XRT will install correctly, despite
the error. You can find more
information about this error on
AskUbuntu.
Known Issues
The following table lists known issues:
Table 4: Known Issues
Area Description Comments/Recommendations
General On CentOS 7.5, driver may not be
loaded properly after boot up (or
reboot).
After boot up (or reboot), run these
two commands to load the device
driver:
$ sudo rmmod xclmgmt
$ sudo modprobe xclmgmt
Chapter 7: Troubleshooting
UG1301 (v1.3) February 12, 2019 www.xilinx.com
Getting Started with Alveo Accelerator Cards 41