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FLEX
Xo FLEX Troubleshooting Guide
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XO 4 & XO FLEX TR
OUBLE SHOOTING G
UIDE
Version 3.
30
84
CAS
1 DÜ
RR
All the fol
lowin
g informati
on is the prop
erty of Dü
rr dental.
No data or indi
cations h
ave been mod
ified
and have on
ly been
added to thi
s guide to provi
de the necessa
ry inform
ation
to be able t
o quickly
interven
e on a fail
ure rel
ated to the A
malgam separato
r CAS1.
For more informati
on, pl
ease refer to the
“
Installatio
n and Oper
ating I
nstruc
tions
”
a
t
http://www
.durrde
ntal.co
m/
83
85
Table of Contents
Table of Contents
2
No "Welcome" Message on Display. no Light on the Main Switch (Early Model)
10
No Light in the Display
10
Network Fail !!" "Call Service
11
Foot Control Fail" "Call Service
11
Power Driver Fail!!" "Call Service
12
Stand Control Fail !!" "Call Service
12
Water Leak" "Call Service
12
Unit Not Ready
12
"No Water Flow
13
Chair Sync Failed
13
Code Block Required" "Call Service
13
Cs Error
13
Missing DMX Pcb
13
Wrong Instrument
13
Wrong Susp Pcb
14
Check White Bottle
14
Check Yellow Bottle
14
Suction Clean Fail" "Call Service
14
LED D3 Is off (Power Supply Chair)
15
LED D2 Is off
15
LED D1 Is off (Transformer and Power Supply)
15
LED D1 and D3 Are off
15
D1 LED Is off (24VAC)
16
D2 LED Is off ±34VDC
16
D3 LED Is off ±34VDC
16
D6 LED Is off 5V, 12V, 24VDC
16
All Leds on the "Power Supply PCB" Are off and Led's on "Mains PCB" Are on
16
Precision Voltage Measurement
16
Procedure
17
Cause
18
Purpose
27
Water Arrives on the Syringe but Not Distributed on the Other Instruments
27
It Is Not Possible to Adjust the Flow Rate on the Instruments
27
Point of Measurement
27
LED D110 Remains off When the Instrument Is Pulled Forward
28
Wrong Instrument
28
Wrong Susp. PCB
28
Information
29
Voltage Measurement on the Suspension PCB Connector (CA-100, CA-101
29
Syringe
32
Block Syringe, An-510
33
No Water or Air on the Syringe Block
33
No Spray Air on the Syringe Module
33
Syringe 3F / 6F
34
Failure Description
34
Syringe Not Activated When the Suspension Is Pulled
34
Syringe Activated When Not Pulled
34
No Water
34
No Air
34
Syringe 6F
35
No Hot Water/Air
35
Micromotor Mc3 Bien Air
36
Micromotor Not Activated When the Suspension Is Pulled
37
Micromotor Is Active While the Suspension Cord Is Not Pulled
37
The Motor Does Not Run When the Pedal Is Activated
37
No Light
38
No Water
38
No Air Spray
39
No "Cool Air
39
Micromotor Mx2 Bien Air
40
Specific Error Connected with Micromotor Type MX2
41
The Motor Does Not Run When the Pedal Is Activated
41
Missing DMX PCB
41
Turbine
42
The Turbine Is Not Activated When the Suspension Is Pulled
43
The Turbine Is Active While the Suspension Cord Is Not Pulled
43
The Turbine Does Not Run When the Pedal Is Activated
43
No Light
44
No Water
44
No Air Spray
45
Scaler
46
The Scaler Is Not Activated When the Suspension Is Pulled
46
The Scaler Is Active While the Suspension Cord Is Not Pulled
47
The Scaler Does Not Run When the Pedal Is Activated
47
No Water
48
Light Curing System - Lysta 88 / 89 & Odontocure
49
Light Curing Lamp Does Not Work When Activated
49
DÜRR CAMERA / VIDEO IX, IX HD, HD Smart
50
The Camera Does Not Work When the Suspension Is Activated
50
The Camera Is Active When the Suspension Is at Rest
51
No Light
51
Image Cloudy, Milky
52
Image too Dark
52
No Image
52
The Camera Vibrates When Pressing the Trigger Button, but no Picture Is Displayed
52
Moving Image Judders
52
The Image Is Blurred
53
Camera Not Detected by the Software
53
Camera Is Not Correctly Detected When PC Runs Windows 7
53
Camera Is Recognized as Vistacam IX HD Without the Interchangeable Head
53
The Trigger Function Is Not Working
53
Interchangeable Head Not Engaging
53
Test Cable for Dürr Vistacam
53
Basic Configuration
55
Suction Clean System
55
Water Treatment
55
Backflow Prevention
55
Water Leak!!" "Call Service
56
Water Pressure Failure on the Instrument Bridge
56
Air Pressure Failure on the Instrument Bridge
56
Fault in Air Pressure to Instrument Bridge
57
No Flush or Rinse
57
No Cup Filling
57
The Liquid Detection Sensor Pins Do Not Work Properly
59
Lower LED off (Mixing Cup Filled)
59
Upper LED Remains off When Water Reaches the Short Liquid Detector Sensor Probes
59
Information
59
Water Clean Mixing Cup Is Detected as Empty When the Cup Is Filled
60
The "Water Clean" Dispenser Detected as "Low" When Full (White Bottle)
61
The Liquid in the Bottle Does Not Circulate
61
Information
61
AN-374 Level Sensor PCB
61
No Water in the Container
62
Overflow (Mixing Cup)
63
Air Bubbles "Shoots" Water out of Mixing Cup
63
Valves & Contacts Connections in the "Basic Configuration" and "Suction Cleaning
65
Overflow (Mixing Cup)
65
The Mixing Cup Is Detected as Empty When Filled
66
The Suction Cleaning Liquid Is Detected as "Low" While the Bottle Is Full (Yellow Bottle)
66
Unpleasant Smells from the Suction
66
Suction Does Not Start When One of the Suction Hoses Is Lifted but Suction Motor Starts
69
Suction Starts When the Unit Is Switched on
69
No Suction: (Valves Activated / Spittoon Valve / CAS1 / Amalgam Separator Activated)
69
Connection Diagram
69
The Chair Does Not Run Properly (Hacking While Moving)
70
No Movement of the Chair When the Joystick or Control Pedal Is Activated
70
The Backrest Motor Does Not Work
71
The Backrest Motor Locks up When Going up
71
Major Cases
71
Signal Measurement: Rectangular Shaped Signal
71
Special Case: the Backrest Motor Does Not Stop When Reaching Topmost Position
72
Out of Synchronisation
72
Electrical Safety Tips
72
Electrical Work Procedure
72
Reversal of the Motor Polarities
72
Before Proceeding
73
Handling
73
Advice
73
Synchronization
73
Mechanical Work Procedure
74
Disassembling of the Drive Bearer
74
Powering up the Unit
74
Advice
74
Chair Synchronisation
75
To Synchronise the Chair, Proceed as Follows
75
Note that this Description Refers to Firmware Version 1.51 or Later
75
Alternative Procedure
75
Information
76
The XO Operating Lamp Does Not Switch When It Reaches Working Position 1 or 2
77
The OP Lamp Does Not Switch on When Placing the Hand under the Sensor
77
The OP Lamp LED Shines Faintly
77
How to Measure Voltage Output on OP Light
77
Display Shows " Foot Control Error" During Start-Up
78
Network Fail!! "Call Service
78
Nothing Happens When the Pedal Is Activated
79
No Picture on the Screen
80
Image Quality Problem
81
Screen Problem
81
Advisory
81
Spittoon Valves DÜRR
82
Cas 1 Dürr
82
Combi-Sepamatic Cs 1
82
Spittoon Valve Is Not Working
83
Suction Unit Does Not Start or Run Continuously
83
The Liquid Does Not Flow through
83
CAS1 Is Not Operational (Display Module Off)
85
The Yellow and Green Leds Are Lit, and a Melody Is Emitted
85
The Yellow LED Is On, the Red LED Flashes and an Acoustic Signal Is Emitted
85
The Green and Red Leds Flash Alternately, and the Acoustic Signal Is Emitted
85
The Orange Light Flashes, and the Acoustic Signal Is Emitted
85
The Water Is Not Drain Properly from the Cuspidor
85
Suction Power Is too Weak or Interrupted
85
Device Is Running Continuously
86
Device Is Generating High Vibrations
86
Water Is Not Drained out Properly
86
CS1 Does Not Start
87
Suction Line too Weak or Interrupted
87
Other manuals for Xo FLEX
Instructions For Use
95 pages
Installation Instructions
59 pages
Manual
6 pages
5
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Xo FLEX Specifications
General
Brand
Xo
Model
FLEX
Category
Dental equipment
Language
English
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