50 YASKAWA ELECTRIC TOBP C730600 95A U1000-Series Option PS-U10 Installation Manual
9 Warranty Information
9 Warranty Information
Warranty Period
This product is warranted for 12 months from the date of delivery to the customer or 18
months from the date of shipment from the Yaskawa factory, whichever comes first.
Scope of Warranty
Inspections
Customers are responsible for periodic inspections of the product. Upon request, a Yaskawa
representative will inspect the product for a fee. If the Yaskawa representative finds the
product to be defective due to Yaskawa workmanship or materials and the defect occurs
during the warranty period, this inspection fee will be waived and the problem remedied free
of charge.
Repairs
If a Yaskawa product is found to be defective due to Yaskawa workmanship or materials and
the defect occurs during the warranty period, Yaskawa will provide a replacement, repair the
defective product, and provide shipping to and from the site free of charge.
However, if the Yaskawa Authorized Service Center determines that the problem with the
product is not due to defective workmanship or materials, the customer will be responsible
for the cost of any necessary repairs. Some problems that are outside the scope of this
warranty are:
• Problems due to improper maintenance or handling, carelessness, or other reasons where
the customer is determined to be responsible.
• Problems due to additions or modifications made to a Yaskawa product without
Yaskawa’s understanding.
• Problems due to the use of a Yaskawa product under conditions that do not meet the
recommended specifications.
• Problems caused by natural disaster or fire.
• After the free warranty period elapses.
• Replenishment or replacement of consumables or expendables.
• Defective products due to packaging or fumigation.
• Malfunction or problems caused by program that has been made by customers using
DriveWorksEZ.
• Other problems not due to defects in Yaskawa workmanship or materials.
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