Yealink CP900 Frequently Asked Questions

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Frequently Asked Questions On the CP700 & CP900

Frequently Asked Questions

Q: Why do the answer call button and the end call button flash slowly,

but speakerphone fails to power on when you long press the power

button?

A: Low battery. Speakerphone will reboot automatically once it is connected to

PC or charger cradle.

Q: Why do you fail to answer the incoming call from the softphone when

you connect speakerphone to the mobile phone/PC via Bluetooth?

A: This feature is not available on mobile phone/PC.

Q: Why do you fail to connect speakerphone via Bluetooth？

A: Do the following:

 Check whether speakerphone is in Bluetooth pairing mode.

 Check whether speakerphone has been connected to two devices via

Bluetooth.

Q: Why speakerphone is silent when the connected mobile phone/PC is

playing music or during the call?

A: Check whether you set speakerphone as the audio output device for the

mobile phone/PC.

Q: Why is the other party unable to hear the voice during a call?

A: Do the following:

 Check whether you remove the protective film from the speakerphone,

otherwise, the microphone might be blocked.

 Check whether you set speakerphone as the default microphone device

for the mobile phone/PC and softphone.

Q: Why does the LED light-ring fail to glow or remain unchanged when

you press the volume up/down key?

A: Do the following:

 Check whether the connected device is at the minimum volume. If it is,

speakerphone does not respond when you press the volume down

button.

Other manuals for Yealink CP900

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