What to do if my Yealink SIP VP-T49G IP Phone displays "Network unavailable"?
If your Yealink IP Phone displays "Network unavailable", ensure the Ethernet cable is securely plugged into the Internet port on the phone. Also, verify that your network's switch or hub is operational and that the wireless network is available.
Why can't I receive calls on my Yealink IP Phone?
If you can't receive calls on your Yealink IP Phone, first, check the SIP registration with your system administrator. Also, ensure that the DND (Do Not Disturb) mode is deactivated, call forwarding is disabled, and the caller's number is not on the blacklist.
How to fix a blank touch screen on my Yealink IP Phone?
If the touch screen of your Yealink IP Phone is blank, ensure the phone is properly plugged into a functional AC outlet and that the power adapter output is 12V/2A. If plugged into a power strip, try plugging it directly into a wall outlet.
Why is my headset not working on my Yealink SIP VP-T49G IP Phone?
If your headset isn't working with your Yealink IP Phone, verify that the headset cord is properly connected to the headset jack on the phone. Also, confirm that the headset mode is activated and the headset volume is at an appropriate level.
What to do if I can’t get a dial tone on my Yealink SIP VP-T49G IP Phone?
If you can't get a dial tone on your Yealink IP Phone, check for any loose connections and ensure the phone is properly installed. You can also switch between the Handset, Headset (if present), or Hands-Free Speakerphone to see if the dial tone is present in one of the audio modes.
Why is the video quality bad on my Yealink SIP VP-T49G?
If the video quality on your Yealink IP Phone is poor, check whether packets are being lost. Also, ensure that your camera parameters are properly set and that the network environment is good.
Why can’t I record calls on my Yealink SIP VP-T49G IP Phone?
If you can't record calls on your Yealink IP Phone, ensure that a compatible USB flash drive is inserted into the phone's USB port and that it has enough free space (more than 2 minutes).
How to fix incorrect time and date on my Yealink IP Phone?
To ensure your Yealink IP Phone displays the correct time and date, check if you have configured the phone to obtain the time and date from the SNTP server automatically.
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