How to prevent monitor burn-in on Yealink Conference System?
To prevent monitor burn-in on your Yealink Conference System, configure the automatic sleep time or use a screen saver. Additionally, decrease the monitor's sharpness, brightness, and contrast settings if they are set to their maximum values.
What to do if the picture is blank on my Yealink VCH50 monitor?
If the picture is blank on the monitor connected to your Yealink Conference System, press any key on the remote control to wake the system if it's in sleep mode. Ensure the system is powered on and that the HDMI cable is securely connected to both the system and the monitor, and that the monitor is also powered on.
How to fix Yealink VCH50 remote control not working?
If your Yealink Conference System does not respond to the remote control, replace the batteries, ensure they are correctly installed, and aim the remote control directly at the sensor when performing tasks.
Why can't I receive calls on my Yealink Conference System?
If you cannot receive calls on your Yealink Conference System, ensure your network is available or contact your network administrator. Also, verify that your account is registered and that Do Not Disturb (DND) mode is disabled.
Why is the audio unclear on my Yealink Conference System during a call?
If you cannot hear the audio clearly during a call on your Yealink Conference System, try adjusting the speaker volume. If the audio from the far site is muffled, they may be in a highly reverberant room—advise them to speak closer to their phone. Check your audio codec priority, enable noise suppression, and ensure the device is clean and free of dust.
Why is the voice quality poor on my Yealink VCH50?
If you are experiencing poor voice quality, such as intermittent voice, echo, or other noise, with your Yealink Conference System, try adjusting your distance from the microphone. Ensure the audio pickup device is stationary. Network congestion or old cables may also be factors; contact your network administrator or replace old cables.
Why can't the far site hear me on my Yealink Conference System?
If the far site cannot hear your audio during a call using the Yealink Conference System, ensure your audio input device is correctly connected and that the speaker at the far site isn't covered or damaged. Also, check if your microphone is muted and ask the far site to verify their volume isn't set to 0.
What to do if I forget the administrator password for my Yealink Conference System?
If you forget the administrator password for your Yealink Conference System, and cannot access the advanced settings, you will need to reset your system.
General| Field of View (FOV) | 120° |
|---|---|
| Camera | 4K Ultra HD |
| Microphone | Integrated microphone array |
| Microphone Pickup Range | 6m |
| Speaker | Built-in speaker |
| Connectivity | USB |
| Compatibility | Microsoft Teams |
| Power Supply | USB |
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