Yealink VC880 User Manual

Other manuals for Yealink VC880

Administrator's Guide242 pages

Quick Start Guide20 pages

• J

  Justin BradySep 7, 2025

  Why is my Yealink Conference System remote control not working?

  

  Same questionReply

  • L

    Lori ScottSep 7, 2025

    If your Yealink Conference System isn't responding to the remote, the issue could be due to several reasons. First, the remote control battery might be dead, so try replacing the batteries. Second, the batteries might be installed incorrectly; ensure they are correctly installed. Finally, make sure you are aiming the remote control directly at the sensor on the device when performing a task.

    

    Reply
• J

  Jacob DavisAug 25, 2025

  Why does my Yealink VC880 not respond to the remote control?

  

  Same questionReply

  • T

    Tracy RamseyAug 25, 2025

    Your Yealink Conference System might not be responding to the remote control due to several reasons: * The remote control battery may be dead, so replace the batteries. * The batteries might be installed incorrectly; ensure they are correctly installed. * You might be aiming the remote control in the wrong direction; aim it at the sensor. * You may be trying to control the far-site camera; ensure you are controlling the near-site camera. * Something may be obstructing the sensor on the front of the camera; make sure nothing is in the way. * The remote control itself may be broken, in which case you should replace it.

    

    Reply
• J

  Jay WaltersAug 26, 2025

  What to do if the video quality is poor on Yealink VC880 Conference System?

  

  Same questionReply

  • N

    Natalie RyanAug 27, 2025

    If the video quality on your Yealink Conference System is poor, it could be due to: * An unsuitable monitor resolution. * Packet loss; view the call statistics to check for packet loss and contact the network administrator. * Unsuitable camera parameters; adjust the brightness and white balance. * High-intensity indoor light or direct sunlight on the camera; avoid these situations.

    

    Reply
• A

  Amy WalkerAug 27, 2025

  How to prevent monitor burn-in on my Yealink VC880?

  

  Same questionReply

  • A

    Amy GilbertAug 27, 2025

    To prevent monitor burn-in on your Yealink Conference System: * Avoid displaying static images for extended periods, including meetings that last over an hour without much movement. Configure the automatic sleep time or use a screen saver. * If the monitor's sharpness, brightness, and contrast are set to maximum values, consider decreasing them.

    

    Reply
• L

  larrygreenAug 28, 2025

  What to do if far site cannot hear my audio during a call using Yealink VC880 Conference System?

  

  Same questionReply

  • C

    colesarahAug 28, 2025

    If the far site cannot hear your audio during a call on your Yealink Conference System: * Ensure the audio input device is connected correctly. * Make sure the speaker at the far site is not obscured or damaged; do not stack items on top of the conference phone. * Check that your microphone is not muted and unmute it, if necessary. * Ask the far site to check if their volume is set to 0 and adjust it.

    

    Reply
• S

  Sandra TurnerAug 30, 2025

  What to do if I cannot share content from Yealink VC880 Conference System?

  

  Same questionReply

  • C

    Catherine ThompsonAug 30, 2025

    If you cannot share content from your Yealink Conference System: * Ensure a PC is connected to your system and turned on. * If using a VCH50 video conferencing hub or WPP20 wireless presentation pod, check if it's broken and replace it if necessary. * If using a WPP20, ensure it can connect to the video conferencing system to obtain a Wi-Fi profile, and verify that the wireless AP feature of the video conferencing system is enabled.

    

    Reply
• L

  Larry Chen IIISep 12, 2025

  Why can't I hear the ringtone on my Yealink Conference System?

  

  Same questionReply

  • S

    Stephanie WatkinsSep 12, 2025

    If you cannot hear the ring tone when receiving a call on your Yealink Conference System, the volume might be set to 0. Try adjusting the volume.

    

    Reply
• F

  flemingcassandraSep 8, 2025

  Why can't I hear audio on my Yealink VC880 during a call?

  

  Same questionReply

  • L

    laura98Sep 8, 2025

    If you cannot hear audio during a call on your Yealink Conference System, there are a couple of things to check. First, make sure the volume isn't set to 0. If the volume is up, the far site might have muted their microphone, so you may want to contact them to check.

    

    Reply
• A

  Alyssa AndersonSep 6, 2025

  What to do if I cannot adjust the camera angle and the focus on my Yealink VC880 Conference System?

  

  Same questionReply

  • S

    Sharon DukeSep 6, 2025

    If you cannot adjust the camera angle and focus on your Yealink Conference System: * Select the local image using your remote control before adjusting the camera. * Adjust the camera when the system is idle or during a call, not when it is in the operation menu. * Check the remote control to ensure it is working.

    

    Reply
• V

  Victor RomanSep 3, 2025

  What to do if the time and date are wrong on my Yealink VC880?

  

  Same questionReply

  • S

    stonejodySep 3, 2025

    If the time and date are wrong on your Yealink Conference System: * Contact your network administrator if the system fails to obtain the time and date from the SNTP server automatically. * You can also configure the time and date manually.

    

    Reply

Yealink VC880 Specifications

General

Pan range	100 - 100 °
Product type	Multipoint Control Unit (MCU)
Product color	Silver
Tilt angle range	30 - 30 °
Number of persons	24 person(s)
Dual stream	: H.239 (H.323)/BFCP (SIP), FECC: H.224/H.281, Sony VISCA and PELCO D/P
Video codecs	H.265/HEVC, H.264 High Profile, H.264, H.263, H.263+
Total megapixels	- MP
Maximum frame rate	60 fps
Video formats supported	H.263+, H.264, H.265, Sorenson H.263
Frequency range	8 - 4800 Hz
Echo cancellation	Yes
Audio formats supported	G.711, G.722.1
Sensor type	-
Optical zoom	12 x
Image sensor size	- \
Field of view (FOV) angle	100 °
Wide end viewing angle (normal mode)	30 °
Built-in display	No
Phono inputs (RCA)	2
HDMI ports quantity	3
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1
Storage temperature (T-T)	-30 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Current	0.7 A
AC input voltage	100 - 240 V
DC input voltage	48 V
Power consumption (max)	21 W
Power consumption (typical)	16 W
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s

Weight and Dimensions

Depth	183 mm
Width	330 mm
Height	40 mm
Package depth	310 mm
Package width	520 mm
Package height	408 mm

Summary

About This Guide

Page: 7

In This Guide

Outlines the chapters and structure of the user manual.

Related Documents

Lists supplementary guides and resources for the video conferencing system.

Getting Started

Page: 9

VCR11 Remote Control Guide

Details hardware, introduction, and character input using the VCR11 remote control.

CP960 Phone Operation Guide

Details hardware, introduction, and character input methods for the CP960 phone.

System Power and Sleep Modes

Explains procedures for powering the system on/off, sleep, and wake-up modes.

System Interface and Icons Overview

Familiarizes users with system screens, home page, CP960 idle screen, control center, and icons.

Multipoint License Details

Details multipoint license types and their features for enhanced conference capabilities.

Managing the Directory

Page: 25

Managing Contacts

Manages local and conference contacts, including adding, editing, and deleting entries.

Yealink Cloud Contact Management

Describes management and usage of contacts stored within the Yealink Cloud service.

Enterprise Directory Usage

Explains the enterprise directory for YMS accounts and its contact types.

Searching Contacts

Guides on how to search for contacts within the system's directories.

Call History Management

Page: 30

Viewing Call History

Details how to view the call history using the remote control or CP960.

Adding Call History to Directory

Explains adding call history entries to the local contact directory.

Deleting Call History Records

Provides steps to delete individual or all call history records.

Call Operations

Page: 32

Placing Calls

Instructions on how to initiate calls using various methods like dialing numbers or contacts.

Answering Calls

Methods for answering incoming calls, including auto-answer and manual pick-up.

Turning Off Local Camera

How to turn off the local camera during an active video call.

Do Not Disturb (DND) Feature

How to enable and use the Do Not Disturb feature to reject incoming calls.

Rejecting and Ending Calls

Procedures for rejecting incoming calls and ending active calls.

Local Video Conference Management

Page: 40

Initiating Local Video Conferences

Steps to start a local video conference by dialing a group or inviting contacts.

Managing Conference Participants

How to remove, mute, or unmute participants in a local video conference.

Ending Local Video Conferences

Procedures to end a local video conference.

Yealink VC Cloud Service Platform Usage

Page: 45

Dialing Yealink Cloud Accounts

How to dial other Yealink Cloud accounts for initiating calls.

Joining Scheduled Conferences

Methods to join scheduled conferences via reminders, schedules, or notifications.

Meet Now and Virtual Meeting Rooms

How to initiate/join instant "Meet Now" conferences and use Virtual Meeting Rooms.

Managing Cloud Video Conferences

How to manage cloud video conferences, roles, and participant actions.

Yealink Meeting Server Usage

Page: 58

Dialing YMS Accounts

How to dial other YMS accounts for communication.

Joining YMS Scheduled Conferences

Methods to join scheduled conferences via reminders or invitations.

YMS Meet Now and Virtual Meeting Rooms

How to initiate/join "Meet Now" conferences and use Virtual Meeting Rooms.

Managing YMS Video Conferences

How to manage YMS conferences, roles, and participant actions.

Content Presentation

Page: 71

Wired Content Sharing

Procedures for sharing content via wired connections using a VCH50 hub.

Wireless Content Sharing

Methods for sharing content wirelessly using WPP20 or Apple devices.

Sharing Content via Apple Device

Steps to share content from an Apple device using Airplay.

WPP20 Wireless Presentation Pod Usage

Page: 77

WPP20 Toolbar and Sharing Features

Details the WPP20 toolbar, receiving/initiating sharing, saving, and importing whiteboard content.

Basic System Features

Page: 81

CP960 World Time Viewing

How to check the current time of different cities worldwide on the CP960.

Video Recording

Instructions for recording local or server videos, including storage, format, and permissions.

Taking and Managing Screenshots

Procedures for capturing screenshots and managing them, including saving locations.

System Settings

Page: 88

Wallpaper, Brightness, and Sleep Mode

How to set wallpaper and adjust CTP20 brightness and sleep mode.

Configuring Audio Settings

Adjusting volume, key tone, and enabling silent mode for audio.

Configuring Video Settings

Adjusting monitor display, website snapshots, and video input sources.

Changing Screen Layouts

How to change screen layouts during calls for different display configurations.

Configuring Camera Settings

Adjusting camera angles, focal length, and controlling remote cameras.

Setting Camera Presets

How to store, adjust, update, edit, and delete camera presets.

System Accessories

Page: 100

Expansion Microphones and Soundbar Usage

Using CPE90 microphones and the soundbar with the video conferencing system.

CPW90-BT Bluetooth Microphones

Information on using CPW90-BT Bluetooth wireless microphones with VCS.

CPN10 PSTN Box Usage

Details on using the CPN10 PSTN box for office connectivity.

VCC22 Video Conferencing Cameras

Connecting and controlling VCC22 cameras, including layout and resetting procedures.

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