Why can't I receive calls on my Yealink VC880 Conference System?
If you're unable to receive calls on your Yealink Conference System, it could be due to a few reasons. First, the network might be unavailable, so connect the network administrator. Second, your system might not be registered, so check whether your account is registered. Lastly, DND (Do Not Disturb) mode may be enabled; disable DND.
Why can't I hear audio on my Yealink VC880 during a call?
If you cannot hear audio during a call on your Yealink Conference System, there are a couple of things to check. First, make sure the volume isn't set to 0. If the volume is up, the far site might have muted their microphone, so you may want to contact them to check.
What to do if I forget the administrator password for my Yealink VC880 Conference System?
If you forget the administrator password for your Yealink Conference System, and cannot access the advanced settings, you will need to reset your system.
What to do if I cannot adjust the camera angle and the focus on my Yealink VC880 Conference System?
If you cannot adjust the camera angle and focus on your Yealink Conference System: * Select the local image using your remote control before adjusting the camera. * Adjust the camera when the system is idle or during a call, not when it is in the operation menu. * Check the remote control to ensure it is working.
What to do if the picture is blank on the monitor connected to Yealink VC880 Conference System?
If the picture is blank on the monitor connected to your Yealink Conference System: * Press any key on the remote control to wake the system if it is in sleep mode. * Power on the system if it is powered off. * Make sure that the monitor is connected correctly according to the Quick Start Guide.
What to do if the time and date are wrong on my Yealink VC880?
If the time and date are wrong on your Yealink Conference System: * Contact your network administrator if the system fails to obtain the time and date from the SNTP server automatically. * You can also configure the time and date manually.
What to do if the far site displays a black screen when I share contents on Yealink VC880 Conference System?
If the far site displays a black screen when you share content on your Yealink Conference System, it may be because the remote device is placed in the private LAN and its negotiated media address in the signaling is different from its actual public IP address. You can configure network address adapter to let the content send to the actual public IP address: * On your web user interface, go to Setting->Call Features. * Select the desired value from the drop-down menu of Network Address Adapter: * Disabled- send contents to the negotiated media address. * IP Adapter-send contents to the actual public IP address. * Port Adapter- send contents to the actual public port. * IP & Port Adapter- send contents to the actual public IP address and port.
What to do if I may experience poor voice quality during a call on Yealink VC880?
If you experience poor voice quality during a call on your Yealink Conference System, such as intermittent voice, echo, or other noise: * Adjust the distance between users and the microphone; avoid being too far or too near. * Keep the audio pickup device in a fixed location to prevent frequent movements. * If there is network congestion, contact the network administrator. * Replace old cables with new ones to improve connectivity.
Why can't I hear audio clearly during a call on my Yealink VC880?
If you cannot hear the audio clearly during a call on your Yealink Conference System: * Adjust the speaker volume if it is too low. * If the audio from the far site is muffled, advise them to speak closer to their phone, as highly reverberant rooms can cause this issue. * Adjust the priority order of your audio codec if you've chosen a low-bandwidth one. * Enable noise suppression to reduce interference from devices like computers or fans. * Clean the phone with a soft, slightly damp cloth, as dust and debris can affect audio quality. Avoid liquid or aerosol cleaners.
What to do if I cannot share content from Yealink VC880 Conference System?
If you cannot share content from your Yealink Conference System: * Ensure a PC is connected to your system and turned on. * If using a VCH50 video conferencing hub or WPP20 wireless presentation pod, check if it's broken and replace it if necessary. * If using a WPP20, ensure it can connect to the video conferencing system to obtain a Wi-Fi profile, and verify that the wireless AP feature of the video conferencing system is enabled.
General| Pan range | 100 - 100 ° |
|---|---|
| Product type | Multipoint Control Unit (MCU) |
| Product color | Silver |
| Tilt angle range | 30 - 30 ° |
| Number of persons | 24 person(s) |
| Dual stream | : H.239 (H.323)/BFCP (SIP), FECC: H.224/H.281, Sony VISCA and PELCO D/P |
| Video codecs | H.265/HEVC, H.264 High Profile, H.264, H.263, H.263+ |
| Total megapixels | - MP |
| Maximum frame rate | 60 fps |
| Video formats supported | H.263+, H.264, H.265, Sorenson H.263 |
| Frequency range | 8 - 4800 Hz |
| Echo cancellation | Yes |
| Audio formats supported | G.711, G.722.1 |
| Sensor type | - |
| Optical zoom | 12 x |
| Image sensor size | - \ |
| Field of view (FOV) angle | 100 ° |
| Wide end viewing angle (normal mode) | 30 ° |
| Built-in display | No |
| Phono inputs (RCA) | 2 |
| HDMI ports quantity | 3 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| Storage temperature (T-T) | -30 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
| Current | 0.7 A |
| AC input voltage | 100 - 240 V |
| DC input voltage | 48 V |
| Power consumption (max) | 21 W |
| Power consumption (typical) | 16 W |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
Weight and Dimensions| Depth | 183 mm |
|---|---|
| Width | 330 mm |
| Height | 40 mm |
| Package depth | 310 mm |
| Package width | 520 mm |
| Package height | 408 mm |
Outlines the chapters and structure of the user manual.
Lists supplementary guides and resources for the video conferencing system.
Details hardware, introduction, and character input using the VCR11 remote control.
Details hardware, introduction, and character input methods for the CP960 phone.
Explains procedures for powering the system on/off, sleep, and wake-up modes.
Familiarizes users with system screens, home page, CP960 idle screen, control center, and icons.
Details multipoint license types and their features for enhanced conference capabilities.
Manages local and conference contacts, including adding, editing, and deleting entries.
Describes management and usage of contacts stored within the Yealink Cloud service.
Explains the enterprise directory for YMS accounts and its contact types.
Guides on how to search for contacts within the system's directories.
Details how to view the call history using the remote control or CP960.
Explains adding call history entries to the local contact directory.
Provides steps to delete individual or all call history records.
Instructions on how to initiate calls using various methods like dialing numbers or contacts.
Methods for answering incoming calls, including auto-answer and manual pick-up.
How to turn off the local camera during an active video call.
How to enable and use the Do Not Disturb feature to reject incoming calls.
Procedures for rejecting incoming calls and ending active calls.
Steps to start a local video conference by dialing a group or inviting contacts.
How to remove, mute, or unmute participants in a local video conference.
Procedures to end a local video conference.
How to dial other Yealink Cloud accounts for initiating calls.
Methods to join scheduled conferences via reminders, schedules, or notifications.
How to initiate/join instant "Meet Now" conferences and use Virtual Meeting Rooms.
How to manage cloud video conferences, roles, and participant actions.
How to dial other YMS accounts for communication.
Methods to join scheduled conferences via reminders or invitations.
How to initiate/join "Meet Now" conferences and use Virtual Meeting Rooms.
How to manage YMS conferences, roles, and participant actions.
Procedures for sharing content via wired connections using a VCH50 hub.
Methods for sharing content wirelessly using WPP20 or Apple devices.
Steps to share content from an Apple device using Airplay.
Details the WPP20 toolbar, receiving/initiating sharing, saving, and importing whiteboard content.
How to check the current time of different cities worldwide on the CP960.
Instructions for recording local or server videos, including storage, format, and permissions.
Procedures for capturing screenshots and managing them, including saving locations.
How to set wallpaper and adjust CTP20 brightness and sleep mode.
Adjusting volume, key tone, and enabling silent mode for audio.
Adjusting monitor display, website snapshots, and video input sources.
How to change screen layouts during calls for different display configurations.
Adjusting camera angles, focal length, and controlling remote cameras.
How to store, adjust, update, edit, and delete camera presets.
Using CPE90 microphones and the soundbar with the video conferencing system.
Information on using CPW90-BT Bluetooth wireless microphones with VCS.
Details on using the CPN10 PSTN box for office connectivity.
Connecting and controlling VCC22 cameras, including layout and resetting procedures.
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