Why ZACO M1S Vacuum Cleaner failure to clean mop?
If your ZACO Vacuum Cleaner fails to clean the mop, check the following: 1. If the clean water tank is empty, fill it up. 2. Check the drainage hole if the clean water tank is full. 3. Empty the dirty water tank if it is full.
How to fix ZACO Vacuum Cleaner robot when it is always offline?
To resolve the issue of your ZACO Vacuum Cleaner robot being always offline, please ensure that the robot network configuration is successful and that the robot is always within the range of Wi-Fi signal.
What to do if dirty water tank is full in ZACO Vacuum Cleaner?
If the dirty water tank of your ZACO Vacuum Cleaner is full, please check and clean the tank.
What to do if clean water tank is empty in ZACO M1S?
Please check and refill the clean water tank of your ZACO Vacuum Cleaner.
What to do if the dirty water tank is full in ZACO M1S Vacuum Cleaner?
Please empty out the water in the dirty water tank of your ZACO Vacuum Cleaner and clean it up regularly.
Why is the cleaning performance of my ZACO M1S deteriorating?
If the cleaning performance of your ZACO Vacuum Cleaner deteriorates, or if dust escapes, it may be due to a full dustbin, a blocked filter screen, or a blocked main brush. Please empty the dustbin and clean the filter screen and main brush.
How to unblock laser sensor on ZACO M1S?
If the laser ranging sensor of your ZACO Vacuum Cleaner is blocked or jammed, remove the blockage carefully.
What to do if ZACO M1S Vacuum Cleaner robot fails to auto-resume?
If your ZACO Vacuum Cleaner robot fails to auto-resume, make sure non-disturbance mode is not activated.
What to do if ZACO M1S makes abnormal sound during cleaning?
If your ZACO Vacuum Cleaner is making an abnormal sound during cleaning, please turn it off and then check and clean the exterior parts on the main brush, side brush, and left/right wheel.
Why ZACO M1S Vacuum Cleaner robot cannot return for charging?
If your ZACO Vacuum Cleaner robot cannot return for charging, there may be too many barriers around the cleaning station, or the robot is too far away from it. Place the cleaning station as described earlier, or place the robot near the cleaning station and try again.
General| Type | Robot Vacuum Cleaner |
|---|---|
| Suction Power | 2000 Pa |
| Battery Capacity | 2600 mAh |
| Run Time | 120 minutes |
| App Control | Yes |
| Voice Control | Yes |
| Filter Type | HEPA Filter |
| Charging Time | 4 hours |
| Dustbin Capacity | 600 ml |
| Dust Capacity | 600 ml |
| Navigation Type | Laser navigation |
| Water Tank Capacity | 300 ml |
| Features | Scheduling |
| Cord Length | Not Applicable |
| Dimensions | 350 x 350 x 98 mm |
Provides phone numbers, email, and website for customer support.
Links to ZACO's social media profiles for community engagement and updates.
Guidelines for safe and proper operation of the robot vacuum cleaner.
Information on environmental impact and battery removal procedures.
Lists all items included in the robot vacuum cleaner box.
Diagram identifying the parts and sensors of the robot vacuum cleaner.
Diagram identifying the parts of the cleaning station and its tanks.
Explanation of light signals indicating the operational status of the robot and cleaning station.
Instructions for setting up the charging and cleaning station with required clearances.
Steps to correctly insert and secure the dustbin into the robot.
Procedure for installing the mop cloth and filling the clean water tank.
Guide to starting, pausing, resuming, and managing cleaning modes via buttons and APP.
Instructions to scan QR codes for downloading the mobile application.
Steps to connect the robot to your Wi-Fi network for app control.
Detailed steps for removing and cleaning the robot's dustbin and filter screen.
Procedure for emptying and cleaning the dirty water tank and sieve.
Instructions for removing, cleaning, and reinstalling the main and side brushes.
Guide on cleaning the front wheel and boundary/IR sensors.
Steps to remove, clean, and reinstall the filter pipe in the clean water tank.
Lists common error messages and their corresponding solutions for quick reference.
Resolves problems with Wi-Fi connection, app pairing, and scheduled cleaning.
Addresses issues like robot not starting, being offline, or failing to charge/return.
Detailed technical specifications including size, weight, power, and cleaning modes.
Technical details for the cleaning station, including dimensions and electrical inputs.
Details on the TX/RX frequencies, antenna gain, and RF output power.
Statement confirming the product's compliance with EU regulations for radio equipment.
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