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Troubleshooting (Continued)
Some quick and easy tips to resolving problems
Symptoms Possible Cause(s) Possible Solution(s) Page(s)
Using Remote Control
Remote does not work. • Wrong mode selected. -Press correct mode key to change mode (TV for TV operation.) 17
• Not aimed at remote sensor. -Point remote at Front Control Panel. 16
• Remote too far from TV or -Move remote closer to TV or darken room.
too much light in room.
• IR path to TV interrupted. -Remove obstructions.
• Weak batteries. -Replace batteries. 7
• Wrong battery polarity. -Check that “+” and “-” match in battery compartment. 7
Remote does not operate • Product Mode not programmed. -Program for other equipment: VCR, AUX, etc.
accessory product. • Product not IR controlled. -Remote only controls IR equipment.
Menu Operation
Menu options can’t be • Software lock-up. -Unplug power cord for 5 minutes to unlock software. 7
changed or selected. (Reset clock if necessary.)
Timers do not work. • “Off” selected on menu. -Choose “On” to make timer(s) work. 36
• Clock not set. -Set clock. 24
Clock is set, or sets itself, to Wrong Time
Clock time is wrong. • Wrong Time Zone. -Reset to your time zone. 24
• Daylight Savings Time wrong. -If not observed in your area, set to Off. 24
• Time does not set automatically. -Set clock manually. 24
• Auto Clock doesn’t work. -Turn Auto Clock option “Off” in menu, set clock manually. 24
Picture Viewing Problems
Image looks wrong. • Wrong Video Menu Aspect Ratio. -Use correct aspect ratio for source’s image. 30
Snowy or Poor Picture • Wrong Ant. connection/location. -Move antenna, check connection/location.
-Check cable input.
• TV/VCR button set wrong. -Set TV/VCR button on your VCR correctly. 9/10/11
• Wrong tuning mode. -Are you in TV or cable tuning mode, and should be in the other?
• Wrong output channels selected. -Make sure
output channels tuned on all A/V equipment are on the
same channel (3 or 4). 9/10/11
• Loose connection. -Check that all connections are tight.
Picture has a big black box • Caption/Text mode turned on. -The CC (closed caption) option may be in Text 1, 2, 3, or 4 mode.
on it, but the sound is O.K. -Select Caption 1, or OFF in the Caption/Text menu. 25
No picture. • AC power not plugged in? -Plug AC power cord in. 7
• AC power outlet doesn’t work. -Check that your AC power outlet works. (Test it by plugging in
something else or try another outlet.)
• Menu options set wrong. -Make sure brightness controls are set properly. 29
• Broadcast problem. -Try another channel. 16/17
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