Limited Warranty Information
9.3
B. What is the Coverage Period for Demonstrators?
The duration of this Limited Warranty for demonstrator
2018 Zero Motorcycles, not including the Power Packs, is
a period of two (2) years and 90 days from the original
“shipment date.”
Note: The “shipment date” is the date that Zero ships the
Demonstrator Motorcycle to the authorized dealer.
The duration of this Limited Warranty for the Power Packs
(not including the Power Pack's outer case) is:
• Five (5) years and 90 days from the “shipment date” for
ZF3.6 and ZF7.2 Power Pack Modules on the Zero
FX/FXS
• Five (5) years and 90 days from the “shipment date” of
the host 2018 Zero FX/FXS ZF3.6 Motorcycle for the
ZF3.6 Power Pack upgrade. If purchased after the host
Power Pack warranty has expired, the additional Power
Pack will receive the standard accessory warranty of
one (1) year from date of purchase.
The Power Pack's outer case is not covered under the
Power Pack Limited Warranty duration terms above.
Instead, the Power Pack’s outer case is covered for a
period of two (2) years and 90 days from its “shipment
date.”
What Is Not Covered By This Limited
Warranty?
Due to the battery chemistry, there is a normal, expected
reduction in range/capacity that Power Packs can yield
over time and usage. Depending on use and storage
conditions, Power Packs will degrade during the duration
of this Limited Warranty period. Zero will only repair or
replace pursuant to this Limited Warranty a Power Pack
that exhibits a nominal storage capacity reduction of
greater than 20% of the published nominal capacity, as
measured by an authorized Zero dealer. To check the
capacity of a Power Pack, an authorized Zero dealer can
perform a battery management system log data extraction,
which will confirm if a reduction is within expected norms.
Further, this Limited Warranty only covers 2018 Zero
Motorcycles or Power Packs that are operated according
to “proper use” and “under normal operating conditions.”
For purposes of this exclusion, the following definitions
apply:
• “Normal operating conditions” require routine care and
maintenance of the 2018 Zero Motorcycle and Power
Packs as described in this Owner's Manual.
• “Proper use” means only the use of a motorcycle in the
manner intended for a rider and passenger on a 2018
Zero Motorcycle with proper safety equipment as
Zero Owner's Manual (FX and FXS).book Page 3 Monday, September 11, 2017 10:13 AM
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