801525 v3.05 09.20 HT C Com Install Instructions Page 15 of 16
Troubleshooting
In order to help preserve our environment we ask that you dispose of this product correctly. Please contact
your local city council for collection centre details.
End of Life Disposal
System Fault
Message
Possible Cause Solutions
Power Board Fault Electrical disruption Check power supply and all fuses
Interface Fault Internal fault Call Zip Service
Level Board Fault Internal fault Call Zip Service
Condenser Screen Blocked Blocked Air filter Remove blockage / Clean filter / check user guide
Water leak, Isolate Mains Water leak Turn off mains water supply / Call for service
Compressor OverRun Compressor too Hot Check ventilation
Water Supply Failure No water Check water supply is turned ON
Cold Sensor Open Internal fault Call Zip Service
Cold Sensor Closed Internal fault Call Zip Service
Flood Sensor Open Internal fault Call Zip Service
Condenser Sensor Closed Internal fault Check Ventilation / Call Zip Service
Condenser Sensor Open Internal fault Check ventilation / Call Zip service
Compr. Driver Fault No chilled water Call Zip Service
Condenser Overtemp Blocked airfilter Remove blockage / Clean filter / check user guide
Calibration Auto calibration reset Normal operation, once per month
Overload Reset Internal fault Call Zip Service
Flash Mem corrupted Internal fault Call Zip Service
Flow Sensor Fault Internal fault Call Zip Service
Call an electrician, a plumber, or Zip service provider for assistance, service, spare parts or enquiries.
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