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ZKTeco TS1000 Pro Series - User Manual

ZKTeco TS1000 Pro Series
18 pages
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TS1000ProSeriesTripodTurnstileUserManual
Page|1Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.
Thankyouforchoosingourproduct.Pleasereadtheinstructionscarefully
beforeoperation.Followtheseinstructionstoensurethattheproductis
functioningproperly.Theimagesshowninthismanualareforillustrative
purposesonly.
Forfurtherdetails,pleasevisitourCompany’swebsite
www.zkteco.com.

Questions and Answers

  • R
    Ray HoustonAug 13, 2025
    What to do if ZKTeco TS1000 Pro Turnstiles do not grant access after authentication?
    • S
      Susan YoungAug 13, 2025
      If a ZKTeco turnstile doesn't grant access after successful authentication, here's what to check: 1. Verify the user has the necessary permissions. 2. Use a multimeter to check the NO and COM ports of the access control system for a relay signal output. 3. Short-circuit the ports "K1, GND" and "K2, GND"; if the turnstile opens, inspect the access controller.
  • T
    Tammy CummingsAug 17, 2025
    What to do if ZKTeco TS1000 Pro Turnstiles allows continuous one-way passing?
    • E
      Evelyn CaldwellAug 17, 2025
      If ZKTeco turnstiles allow continuous passing on one side, you can try the following: 1. Check the turnstile-opening solenoid. 2. Ensure the access controller’s “Lock driving duration” is set to 1s. 3. Check the operation of the turnstile-opening solenoid and inspect for any obstructions.
  • P
    Phyllis Martinez DDSAug 20, 2025
    How to troubleshoot a ZKTeco TS1000 Pro indicator that is not lit?
    • S
      Sydney KruegerAug 20, 2025
      If the indicator on your ZKTeco turnstile isn't lit when powered on, the issue might stem from the power supply or circuit. Check the connection and power cables for any damage, and ensure all wiring is securely connected.
  • J
    James BridgesAug 25, 2025
    Why arms of ZKTeco TS1000 Pro cannot be lifted manually after power on?
    • M
      Matthew TrevinoAug 25, 2025
      If the arms of your ZKTeco tripod turnstile cannot be lifted manually after powering on, it could be due to related component issues or a problem with the drop-arm solenoid. Check if the drop-arm solenoid is operating correctly and inspect its working status.
  • J
    Joshua FloresAug 28, 2025
    What to do if ZKTeco Camera Accessories tripod turnstile does not grant access after successful authentication?
    • D
      Douglas PerezAug 28, 2025
      If the ZKTeco Camera Accessories tripod turnstile doesn't grant access after authentication, first, ensure the user has the necessary permissions. Next, verify the access control system's NO and COM ports have a relay signal output using a multimeter. Finally, short-circuit the 'K1, GND' and 'K2, GND' ports; if the turnstile opens, the controller is likely faulty.
  • V
    vobrienSep 1, 2025
    Why is ZKTeco Camera Accessories turnstile allowing continuous passing one-way?
    • K
      Kaitlin PaulSep 1, 2025
      If the ZKTeco Camera Accessories turnstile allows continuous one-way passage, check the turnstile-opening solenoid. Also, verify that the access controller 'Lock driving duration' is set to 1s. Ensure the turnstile-opening solenoid is functioning correctly and that nothing obstructs it.
  • C
    christopher65Sep 4, 2025
    How to troubleshoot ZKTeco Camera Accessories when the indicator is not lit after powering on?
    • T
      Timothy ReedSep 4, 2025
      If the indicator light is off when your ZKTeco Camera Accessories equipment is powered on, check the connection and power cables for damage. Also, ensure that all wiring is securely connected.
  • J
    jennifer47Sep 8, 2025
    What to do if ZKTeco Camera Accessories tripod turnstile arms cannot be lifted manually after power on?
    • G
      gregorythompsonSep 8, 2025
      If the arms of your ZKTeco Camera Accessories tripod turnstile cannot be lifted manually after powering on, examine the drop-arm solenoid for proper operation. Also, check the working status of the solenoid.

ZKTeco TS1000 Pro Series Specifications

General IconGeneral
BrandZKTeco
ModelTS1000 Pro Series
CategoryTurnstiles
LanguageEnglish

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