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ZKTeco TS1011 Pro - User Manual

ZKTeco TS1011 Pro
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1 F16 Quick Start Guide
User Manual
TS1000 Pro Series Tripod Turnstile
Version: 1.0
Date: September 2018

Questions and Answers

  • H
    howardmichaelAug 12, 2025
    What to do if ZKTeco TS1011 Pro do not grant access after authentication?
    • T
      Tyler RosalesAug 12, 2025
      If a ZKTeco turnstile doesn't grant access after successful authentication, here's what to check: 1. Verify the user has the necessary permissions. 2. Use a multimeter to check the NO and COM ports of the access control system for a relay signal output. 3. Short-circuit the ports "K1, GND" and "K2, GND"; if the turnstile opens, inspect the access controller.
  • J
    Jeffrey LawsonAug 15, 2025
    What to do if ZKTeco Turnstiles allows continuous one-way passing?
    • J
      Jessica FrancisAug 15, 2025
      If ZKTeco turnstiles allow continuous passing on one side, you can try the following: 1. Check the turnstile-opening solenoid. 2. Ensure the access controller’s “Lock driving duration” is set to 1s. 3. Check the operation of the turnstile-opening solenoid and inspect for any obstructions.
  • A
    Angela WilliamsAug 20, 2025
    How to troubleshoot a ZKTeco TS1011 Pro indicator that is not lit?
    • J
      johncruzAug 20, 2025
      If the indicator on your ZKTeco turnstile isn't lit when powered on, the issue might stem from the power supply or circuit. Check the connection and power cables for any damage, and ensure all wiring is securely connected.
  • J
    James RamirezAug 23, 2025
    Why arms of ZKTeco Turnstiles cannot be lifted manually after power on?
    • J
      Julia PerkinsAug 23, 2025
      If the arms of your ZKTeco tripod turnstile cannot be lifted manually after powering on, it could be due to related component issues or a problem with the drop-arm solenoid. Check if the drop-arm solenoid is operating correctly and inspect its working status.
  • W
    William RogersAug 27, 2025
    What to do if ZKTeco Camera Accessories tripod turnstile does not grant access after successful authentication?
    • L
      laura51Aug 27, 2025
      If the ZKTeco Camera Accessories tripod turnstile doesn't grant access after authentication, first, ensure the user has the necessary permissions. Next, verify the access control system's NO and COM ports have a relay signal output using a multimeter. Finally, short-circuit the 'K1, GND' and 'K2, GND' ports; if the turnstile opens, the controller is likely faulty.
  • N
    Nancy JonesAug 31, 2025
    Why is ZKTeco Camera Accessories turnstile allowing continuous passing one-way?
    • M
      Monica MoralesAug 31, 2025
      If the ZKTeco Camera Accessories turnstile allows continuous one-way passage, check the turnstile-opening solenoid. Also, verify that the access controller 'Lock driving duration' is set to 1s. Ensure the turnstile-opening solenoid is functioning correctly and that nothing obstructs it.
  • S
    Shawn TorresSep 3, 2025
    How to troubleshoot ZKTeco Camera Accessories when the indicator is not lit after powering on?
    • D
      Debra DeckerSep 3, 2025
      If the indicator light is off when your ZKTeco Camera Accessories equipment is powered on, check the connection and power cables for damage. Also, ensure that all wiring is securely connected.
  • O
    ortizhollySep 7, 2025
    What to do if ZKTeco Camera Accessories tripod turnstile arms cannot be lifted manually after power on?
    • S
      Sara BoyleSep 7, 2025
      If the arms of your ZKTeco Camera Accessories tripod turnstile cannot be lifted manually after powering on, examine the drop-arm solenoid for proper operation. Also, check the working status of the solenoid.

ZKTeco TS1011 Pro Specifications

General IconGeneral
Weight45 kg
Operating Temperature-28°C to 60°C
Lane Width550 mm
Working EnvironmentIndoor/Outdoor
Motor Voltage24V DC
MaterialStainless Steel
Power SupplyAC 100-240V, 50/60Hz
Arm RotationBi-directional
Throughput Rate30 persons per minute
Communication InterfaceRS485
Dimensions1110 x 280 x 980 mm

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